Compton
Zone Head
Posts: 969
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posted March 19, 2010 05:48 AM
 Edited By: Compton on 19 Mar 2010 13:49
How long will you wait for parts you have paid for until you are fed up?
not from anybody selling parts on here, but 2 different vendors I bought parts from and paid in full.
One order was 2/28. I got a phone call saying we are waiting, parts will be in soon. Havent heard a thing from them since. Called them, said they were going to come in but didn't, we'll call you... Still haven't heard.. no call, no email, nothing. All it is, stock bore .030 headgasket.
2nd order was on 2/11. Good amount of parts, and expensive ones. I emailed my order, was told to call, called and told them again what i wanted. Got the wrong parts, emailed and called to ask why and was told that I didnt need the ones that I ordered they are only for a select few customers. Finally after emails back and forth they decided to sell me the parts that i wanted/needed only to have them out of stock. (but claimed they were in stock when I put in my order) So now its the waiting game again.
Unreal, at what point do you just give up?
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b.w.
zx14, little longer, little louder, little lower.
08 Busa, just a little longer and louder and lower than the 14
  
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06redzx14
Pro
Posts: 1022
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posted March 19, 2010 06:04 AM
most shops will just lock you in by not giving you a refund, but offering in store credit. if that's the case just wait now instead of later when you order again with their credit.
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06 alien head, no flies, PC+hub, 16/45 44 43, air shifter, dry shot
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SixSixoh6
Zone Head
Posts: 660
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posted March 19, 2010 06:19 AM
hell id dispute it, then i bet they send the parts then. i had that happen awhile ago when i ordered some car parts. they didnt do anything for a whole month...put in a dispute and low and behold it was shipped the next day
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2006 ZX-14: Murdered out, in the dirt, extended, sprayed, air shifted, geared--GONE
2009 ZX-14 SE--has two wheels and an engine
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oilfieldtrash
Zone Head
Kawasaki enthusiast
Posts: 506
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posted March 19, 2010 06:39 AM
What is it about motorcycle vendors? It's worse than dealing with car salesman.
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'09 zx6r lime green bone stock
'07 white S.E. ZX-14 sold
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INTIMIDA2OR
Needs a life
RED rider!
Posts: 13081
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posted March 19, 2010 06:42 AM
If I don't get my stuff in 3-5 days in cancelling and ordering somewhere else period.
No body needs to wait longer than that!
I couldn't imagine what my clients would do at my shop if I couldn't get their bike back to them cause one of my vendors is taking weeks or monts to get their parts to me! 
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'06 Passion Red ZX-14
*Lee*
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makenna
Expert Class
Posts: 355
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posted March 19, 2010 06:42 AM
Edited By: makenna on 19 Mar 2010 14:44
If you are going to dispute it I would do it sooner rather than later. Credit card companies don't like to go back too far for disputes and your 2/28 order is coming up.
When ordering from a retail store or online I will generally only wait two weeks, max. Outside that I wiil cancel or dispute it through my credit card company.
I ordered parts through one store on-line and when I tried to cancel they told me there would be a 15% restock fee.. Imagine that, for something they hadn't even shipped yet. I told them to never mind and I disputed it through the credit card company and was refunded 100% of my cost.
Any chance you guys want to post up the names of these suspect vendors?
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English is the only language that matters.
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LeonidasZX14
Pro
Posts: 1277
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posted March 19, 2010 06:42 AM
No shit, I ordered the new Shinko from a vendor on the 24th and paid in full still no tire............................WTF?
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09' ZX14
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Hellmutt
Needs a job
Posts: 2013
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posted March 19, 2010 06:55 AM
I'd taken my '97 YZF1000 to a local shop that was family owned ( thought i was being smart using a smaller company that needed the business ) so I dropped the bike off for trans/engine work -- they had my bike from March 2007 thru June 2007 and hadn't touched it. They'd ordered in all the parts but had a couple gaskets still on backorder -- what they were really doing was putting a bunch of other customers needing tune-ups and smaller in&out jobs before my repair and blaming it on backordered parts.........I ended up going and getting the bike, denied the parts and demanded a refund -- then took it elsewhere. BBB got an earfull about them as well. Mom and Pop shops aren't always the best choice.
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British flying couch with endtables and an orange thumper
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jpooch00
Novice Class
Posts: 77
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posted March 19, 2010 06:56 AM
So who are these hacks that you ordered from? Might cause them some financial pain if everybody got the word out not to buy from them.
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BobC
Pro
Posts: 1736
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posted March 19, 2010 06:56 AM
Edited By: BobC on 19 Mar 2010 15:18
I would pay by Mastercard and like they already said, that way the payment is protected if the parts don't arrive, the card company will reimburse you and stomp on the seller.
If you order something you should always ask if it's in stock and if not when payment will be taken. I think it's immoral to take payment for an order which cannot be supplied from stock, particularly as the seller will usually have an account with his supplier and won't be paying up front. Many sellers only take the money when they send the goods.
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Candy Thunder Blue 2006 ZZR1400
Stock wheelbase
Max: 205.4 mph in 1.25 miles
2012 ZZR1400 in Golden Blazed Green
Brock CT Full System. etc
Max: 203.1 in 1 mile (so far)
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zixxer14
Pro
Damn that was Quick
Posts: 1233
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posted March 19, 2010 07:18 AM
This is useless without NAMES, let us know who the scumbags are so we don't get fucked too!
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knydecker
Expert Class
Uber-BigPimpin
Posts: 230
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posted March 19, 2010 08:19 AM
I know that because of the hard times, sellers are not stocking up much. They wait for an order and THEN get it from the distributor/manufacture. Even the manufactures are not making certain parts until there is a request. Its the same for my dam Kenmore dishwasher! I HATE washing dishes by hand!!
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This was dictated... but not read!
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kawiman
Expert Class
Posts: 119
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posted March 19, 2010 08:23 AM
Hey Compton, if you want to cancel your head gasket order I have one that is brand new in the box. Never even unwrapped. Its .30 and Im in Chicago by Ohare, Let me know if you want it and I will meet up with you.
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INTIMIDA2OR
Needs a life
RED rider!
Posts: 13081
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posted March 19, 2010 08:36 AM
The thing with getting service from any shop including mom&pop's is you have to keep on top of them asking for progress updates.
Especially if you need your scoot back sooner than later and ask them what the expected finish time will be.
If that date comes to pass and there's no real progress happening then it's time to get your bike out of there!
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'06 Passion Red ZX-14
*Lee*
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INTIMIDA2OR
Needs a life
RED rider!
Posts: 13081
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posted March 19, 2010 08:36 AM
The thing with getting service from any shop including mom&pop's is you have to keep on top of them asking for progress updates.
Especially if you need your scoot back sooner than later and ask them what the expected finish time will be.
If that date comes to pass and there's no real progress happening then it's time to get your bike out of there!
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'06 Passion Red ZX-14
*Lee*
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INTIMIDA2OR
Needs a life
RED rider!
Posts: 13081
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posted March 19, 2010 08:37 AM
Damb double post! Oh well lol! 
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'06 Passion Red ZX-14
*Lee*
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Compton
Zone Head
Posts: 969
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posted March 19, 2010 08:38 AM
Kawiman ill take it. Shoot me a pm with your number. Im in melrose
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b.w.
zx14, little longer, little louder, little lower.
08 Busa, just a little longer and louder and lower than the 14
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FasterThanStink
Pro
Posts: 1218
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posted March 19, 2010 07:20 PM
quote:
If I don't get my stuff in 3-5 days in cancelling and ordering somewhere else period.
No body needs to wait longer than that!
I couldn't imagine what my clients would do at my shop if I couldn't get their bike back to them cause one of my vendors is taking weeks or monts to get their parts to me!
You have obviously never owned an Italian bike. 
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Speed has never killed anyone,
suddenly becoming stationary...
That's what gets you.
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Ozonkiller
Expert Class
Posts: 350
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posted March 19, 2010 08:30 PM
quote:
quote:
If I don't get my stuff in 3-5 days in cancelling and ordering somewhere else period.
No body needs to wait longer than that!
I couldn't imagine what my clients would do at my shop if I couldn't get their bike back to them cause one of my vendors is taking weeks or monts to get their parts to me!
You have obviously never owned an Italian bike.
Boy is that the F***k'n truth
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INTIMIDA2OR
Needs a life
RED rider!
Posts: 13081
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posted March 20, 2010 02:27 AM
quote:
quote:
If I don't get my stuff in 3-5 days in cancelling and ordering somewhere else period.
No body needs to wait longer than that!
I couldn't imagine what my clients would do at my shop if I couldn't get their bike back to them cause one of my vendors is taking weeks or monts to get their parts to me!
You have obviously never owned an Italian bike.
And I don't wish to own one.
I work on them and that's too much as it is !
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'06 Passion Red ZX-14
*Lee*
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Compton
Zone Head
Posts: 969
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posted March 25, 2010 02:40 PM
got the heads studs today, that was the order from 2/11 today is 3/25
Business was A.P.E.
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b.w.
zx14, little longer, little louder, little lower.
08 Busa, just a little longer and louder and lower than the 14
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osr
Expert Class
Posts: 459
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posted March 25, 2010 04:08 PM
i can have studs usually in a day from a local supplier
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Compton
Zone Head
Posts: 969
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posted March 25, 2010 04:47 PM
quote:
i can have studs usually in a day from a local supplier
Busa 1/2 studs? I found out from all of this i could have just ordered from ARP, and cheaper too!
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b.w.
zx14, little longer, little louder, little lower.
08 Busa, just a little longer and louder and lower than the 14
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osr
Expert Class
Posts: 459
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posted March 25, 2010 05:37 PM
thought you were talking about 14 -- but year arp makes them for all the suppliers
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Hellmutt
Needs a job
Posts: 2013
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posted March 26, 2010 05:50 AM
quote:
The thing with getting service from any shop including mom&pop's is you have to keep on top of them asking for progress updates.
Especially if you need your scoot back sooner than later and ask them what the expected finish time will be.
If that date comes to pass and there's no real progress happening then it's time to get your bike out of there!
I let them slide for about a month since I knew parts had to be imported for this bike - it was only in the states for a year before the '98 R1 u.s. model was introduced here. But then I'd started calling 4 or 5 times a month after that and they kept blaming it on backordered parts -- I eventually got to speak with the mechanic that was supposedly doing the work on it, and he screwed up and admitted they'd had the parts for weeks but since it was such a big job, they didn't want to start on it until they would have the time to stay on it throughout the repair -- which I can sort of understand if it were "Bob's bike shop" or something like that, but this was a Yamaha DEALERSHIP ( family owned/operated ) and should have given me the game plan up front when I dropped the bike off and not yanked my crank about missing parts and sh*t.........I missed out on most of the track season in 2008 because of it and ended up selling the bike to a racing buddy -- on the bright side, I bought my 14 a few weeks later!! By the way, it was Joe's Yamaha in Dayton Ohio if anyone is interested
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British flying couch with endtables and an orange thumper
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