indynic
Expert Class
Lil Show, Lil Go
Posts: 258
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posted January 21, 2012 07:33 PM
quote:
Ok to be corrected it was a $3500 job. And we were not asking for tons of overtime hours or facility lights running all day to cost alot, just 2 min. to open the door to put the bike inside. it was a 3.5 hr drive for us and would be another 4hrs to go back to carpenter just to drop the bike off. I understand when your closed your closed, we were just hoping he'd be more willing to work with us seeing we were 100% positive we were going to drop the bike off.
I understand what you were asking...I am sure the last 5 guys that asked the same thing never showed up. They were 100% too.
Two minutes to open the door would be a two hour slice out of my day......so I would have to assume that it would be the same for Carpenter.
Being that you are dropping the complete bike off, I would inspect the bike for any flaws in the bodywork, make notes on all aftermarket mods and have the customer sign-off on it before leaving. This helps to protect the business and is standard operating procedure.
You are disappointed that it didnt work on your schedule , that is fair. Do not bash the business and say you are not impressed. Carpenter is not your beck and call boy, he is your engine builder.
  
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indynic
Expert Class
Lil Show, Lil Go
Posts: 258
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posted January 21, 2012 07:36 PM
quote:
Ok here's my take the old cliche "bad planning on your part doesn't constitute an emergency on my part"
OMG, I love it. I think that I am going to have that printed on a banner and hung on the wall behind my desk.
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zixxer14
Pro
Damn that was Quick
Posts: 1233
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posted January 21, 2012 09:08 PM
quote:
quote:
Having flashbacks Bad? I wouldn't open my shop for you either, my family & friends come first, see you on monday.
i don't know what you talking about .. i do all my own work .. i have no use for shops .. but you must be 1 those type that after a person pays for a part it sits for a week before shipping ..
You misunderstood me I was referring to your trouble with shippers from a previous thread with the flashback thing, the shop part was in response to the original thread starter. They weren't connected thoughts.
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Superman T
Pro
Posts: 1831
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posted January 22, 2012 03:06 AM
quote:
Ok to be corrected it was a $3500 job. And we were not asking for tons of overtime hours or facility lights running all day to cost alot, just 2 min. to open the door to put the bike inside. it was a 3.5 hr drive for us and would be another 4hrs to go back to carpenter just to drop the bike off. I understand when your closed your closed, we were just hoping he'd be more willing to work with us seeing we were 100% positive we were going to drop the bike off.
Funny how the money just went up to $3500. I believe you just paded this to make your situation seem more valuble. F*cking say what you mean(truth) and mean what you say(truth). No way anyone honest is off $2500(imo).
If this was a drop off then leave the bike in the parking lot like the rest of the public that is looking for a shop to work on their vehicle(outside of posted hours). What about some adult accountabilty and leave work early to get the bike there Monday-Friday?
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Seno
Pro
BANNED FOR LIFE!
Posts: 1230
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posted January 22, 2012 03:58 AM
quote:
Funny how the money just went up to $3500. I believe you just paded this to make your situation seem more valuble. F*cking say what you mean(truth) and mean what you say(truth). No way anyone honest is off $2500(imo).
If this was a drop off then leave the bike in the parking lot like the rest of the public that is looking for a shop to work on their vehicle(outside of posted hours). What about some adult accountabilty and leave work early to get the bike there Monday-Friday?
+1.. As far as driving 35 miles each way to his shop, or PAYING one of his employees to come in and take your bike in the fact is that the business is closed and you have not said that you were offering to pay for this accommodation. Time is money, that's the bottom line. Personally when I make an employee come in Saturday, I pay them for half a day regardless. Also as stated before by someone else, the last 6 guys who asked for the same thing probably never showed up, or were not punctual. Are you a regular customer who has given him a bunch of business? If not then you don't deserve any special treatment. Do you have insurance? Leave it in the back like he suggested, there are probably cameras....
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2012 Black 14R -> Completely done!
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eklipse636
Needs a life
ZX-14
Posts: 6046
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posted January 22, 2012 05:43 AM
If it was me, I wouldn't leave my bike outside at a shop. I'm just weird like that. But I would have made arrangements to be at the shop when they were open. 
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Best: 60ft 1.351 1/8 5.68 mph 123.98 1/4
8.89 mph 151.32
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1badzx12r
Needs a life
Posts: 8321
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posted January 22, 2012 06:25 AM
quote:
quote:
quote:
Having flashbacks Bad? I wouldn't open my shop for you either, my family & friends come first, see you on monday.
i don't know what you talking about .. i do all my own work .. i have no use for shops .. but you must be 1 those type that after a person pays for a part it sits for a week before shipping ..
You misunderstood me I was referring to your trouble with shippers from a previous thread with the flashback thing, the shop part was in response to the original thread starter. They weren't connected thoughts.
my bad.. oh god i'm always having trouble with shippers/sellers .. when you said the family and freind part that hit a nerve .. they always got an excuse why my package is not in the mail .. shit i've had stuff come from china faster than stuff from i purchased in-state same day ..
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http://www.youtube.com/watch?v=S06nIz4scvI
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pazx14rider
Zone Head
Posts: 953
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posted January 22, 2012 07:16 AM
quote:
quote:
Ok to be corrected it was a $3500 job. And we were not asking for tons of overtime hours or facility lights running all day to cost alot, just 2 min. to open the door to put the bike inside. it was a 3.5 hr drive for us and would be another 4hrs to go back to carpenter just to drop the bike off. I understand when your closed your closed, we were just hoping he'd be more willing to work with us seeing we were 100% positive we were going to drop the bike off.
Funny how the money just went up to $3500. I believe you just paded this to make your situation seem more valuble. F*cking say what you mean(truth) and mean what you say(truth). No way anyone honest is off $2500(imo).
If this was a drop off then leave the bike in the parking lot like the rest of the public that is looking for a shop to work on their vehicle(outside of posted hours). What about some adult accountabilty and leave work early to get the bike there Monday-Friday?
http://carpenterracing.com/sbp_bmw_s1000rr.htm
Guess i was still not saying the "truth" about the price because I am not "adult" and just tried to add $2500 to the price to make my childish self seem more justified! I guess maybe i should have looked it up online to see what the actual price was, looks like i was still low on my price.
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LeonidasZX14
Pro
Posts: 1277
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posted January 22, 2012 07:54 AM
I kind of understand what he is saying. I know when Chris built my bike he worked with me through and through. He drove over 2 hours to meet me just to pick up my fairings. He will open up on Sunday to take a couple seconds to unload a bike as well. I always hear people in this industry bitching and crying about how the economy sucks and things are slow and I personally don't think it is or was to much to ask the guy to meet him at the shop. (its called customer service) I would not have come on here and posted about it but that is just me. Maybe he just could not do it on that particular Saturday? You guys all BLOW Brock when he goes above and beyond why can't someone else go above and beyond, is that to much to ask? Carpenter has a great reputation. I bet most people would have opened up for this I mean after all arent most shops hurting for business?
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09' ZX14
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Seno
Pro
BANNED FOR LIFE!
Posts: 1230
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posted January 22, 2012 08:06 AM
 Edited By: Seno on 22 Jan 2012 16:12
I hope Carpenter has been reading this forum and tells you & your buddy to go somewhere else, sounds like you are one of those people who are never happy... Funny thing is it's not even your bike. Good luck!
BTW There is a difference with Brock & others that go out of their way. They OFFER to do it, some people do & some don't. I guess Carpenter does not for whatever reason, I mean he only lives 35 miles from his shop as somene stated earlier.
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2012 Black 14R -> Completely done!
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1badzx12r
Needs a life
Posts: 8321
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posted January 22, 2012 08:10 AM
quote:
You guys all BLOW Brock
and some take it right up the a** too
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http://www.youtube.com/watch?v=S06nIz4scvI
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LeonidasZX14
Pro
Posts: 1277
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posted January 22, 2012 08:18 AM
quote:
I hope Carpenter has been reading this forum and tells you & your buddy to go somewhere else, sounds like you are one of those people who are never happy... Funny thing is it's not even your bike. Good luck!
BTW There is a difference with Brock & others that go out of their way. They OFFER to do it, some people do & some don't. I guess Carpenter does not for whatever reason, I mean he only lives 35 miles from his shop as somene stated earlier.
I am sure that there is much more to the story but big deal that he lives 35 miles from his shop. So, if you were the owner you would not spend $10 on gas to get a potential $3500 job? Sounds like a no brainer to me. Maybe he should have sent a deposit that way Bob knew he was serious. Really? LMAO... after all he lives 35 miles away, you guys make it seem like he lives in Europe.
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09' ZX14
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Wheelie
Needs a life
Old Man
Posts: 6902
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posted January 22, 2012 08:26 AM
the sign says "closed Saturdays"
wee
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Superman T
Pro
Posts: 1831
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posted January 22, 2012 08:49 AM
quote:
I kind of understand what he is saying. I know when Chris built my bike he worked with me through and through. He drove over 2 hours to meet me just to pick up my fairings. He will open up on Sunday to take a couple seconds to unload a bike as well. I always hear people in this industry bitching and crying about how the economy sucks and things are slow and I personally don't think it is or was to much to ask the guy to meet him at the shop. (its called customer service) I would not have come on here and posted about it but that is just me. Maybe he just could not do it on that particular Saturday? You guys all BLOW Brock when he goes above and beyond why can't someone else go above and beyond, is that to much to ask? Carpenter has a great reputation. I bet most people would have opened up for this I mean after all arent most shops hurting for business?
Chad-I understand your comments however you spent a lot of $$$ for your system!!! Ask if Chris would do the same effort for a $1000 pay off(sorry now $3500)?
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Superman T
Pro
Posts: 1831
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posted January 22, 2012 08:58 AM
http://carpenterracing.com/sbp_bmw_s1000rr.htm
Guess i was still not saying the "truth" about the price because I am not "adult" and just tried to add $2500 to the price to make my childish self seem more justified! I guess maybe i should have looked it up online to see what the actual price was, looks like i was still low on my price.
pazx14rider- With all due respect, you flamed this company on a public, active, vibrant and influential forum. Do you think that you should've researched the truth before you post this thread? Funny how you mentioned childish, since I have minor son and I inform him that the power of the pin(typing) is more power full than words!!! People sometimes forget words but the power of the pin is forever.
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Bently
Needs a life
2012 14r In Blue and no Mods!
Posts: 5428
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posted January 22, 2012 09:18 AM
I know the shop that's doing my head right now is meeting me on a sunday to put my engine back together while I stand there and wait. that's a shop I will go to again.
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eklipse636
Needs a life
ZX-14
Posts: 6046
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posted January 22, 2012 10:45 AM
But Brent and Chad, we both know Shannon and chris. You guys talked to them multiple times before anything was done.
We didn't call Friday afternoon and tell them I was going to be in the neighborhood, can I drop my bike off.
In that scenario, over half the guys wouldn't show. On bently and Leonidas' build, I think it's different.
If the shop did open up, kudos to him. But he doesn't live next door to his shop like some people.
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Best: 60ft 1.351 1/8 5.68 mph 123.98 1/4
8.89 mph 151.32
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FAST Z14
Expert Class
Posts: 184
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posted January 23, 2012 03:41 AM
pazx14rider just tell your buddy to take his Beemer to another shop, if this Carpenters shop is closed on saturday's so be it, and it is to much of an effort to try and assist a new client no problem maybe he is making to much money and his shop dont need your bussiness, trust me someone will assist.I also have my own bussines for the last 15 years,I am not saying the client is always correct but without the customer you dont make money end of story.
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FOLY HUCK
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