JDC
Zone Head
Posts: 570
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posted June 18, 2009 03:52 PM
 Edited By: JDC on 18 Jun 2009 23:56
eBay... woeful selleer
A lot of us have been using eBay for a long time. I know I have been buying stuff off of it since I heard about it.
In all these years I have never been ripped off. Very lucky, maybe, or really just normally pretty up front eBay sellers, like me.
I purchased 2 HID kits, from seller orangemika in a single order a few days ago, and they arrived today. They were shipped from 11 miles away, in Walnut, Calif. The seller charged me X 2 ($29.99 x 2) for shipping/handling for a single order, shipped in one box, for a total of $59.98! Wow, I could of had that box hand carried those 11 miles for that, with a bouquet of flowers.
I emailed the seller, orangemika, who is selling these HID kits. You will note that in his description he details that the kits come with a 2 year warranty:
"All of our HID Conversion Kits, HID Bulbs, and Digital Ballasts are covered by a 2-Year Warranty. The warranty covers any factory defects with the bulbs and ballasts. If the product stops working within 2-Years from the date you purchased it, send it back to us and we will replace the defective item. It's as easy as that! Keep in mind that our defective rate on HID Kits and parts is less than 0.3% (yes, less than 1%!) so you can buy with confidence."
http://cgi.ebay.com/BEST-XENON-HID-CONVERSION-KIT-6000K-8000K-10000K-12000K_W0QQcmdZViewItemQQcategoryZ94850QQihZ017QQitemZ270401941392QQrdZ1QQsspagenameZWDVWQQsalenotsupported
I suggested that he must have made a mistake to double charge for S/H, and to please reinburse me back $29.99 for the extra S/H fee he over-charged.
Here is his response about the over-charge on the shipping and handling:
"About the shipping. We pay $30 USD to the Factory insurance to make sure they will give you two years warranty without any words. Thx^^"
Now, I am not too worried about the $, but the principal gets me. I am retired and don't have a whole lot of excitement, other than the 14. Failing to correct this, he can join me to the local court and explain his reponse to the local judge! I've always found they are pretty reasonable...
So this is my 'first' off of ebay. eBay will be provided notice as well.
I note he has a lot of positive feedback. Seems he just dinked out on this for some reason, and lost his common (and legal) sense.
  
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SteveWFL
Moderator
Posts: 27920
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posted June 18, 2009 04:00 PM
want some stupid cheap prices on real brand HID products and non-ebay.....
xenonexpert.com
____________
2010 Concours14
'08 R1 YAMAHA
ZX14 gone!
CBR600RR track bike
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Wheelie
Needs a life
Old Man
Posts: 6902
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posted June 18, 2009 04:09 PM
well, he could have charged you $60 each and gave free shipping,
wee
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dubious
Needs a life
Needs more time to ride!
Posts: 8442
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posted June 18, 2009 04:12 PM
I have noticed you have to be really careful about the shipping scams.
The prices might seem ok, but the service is generally zero, and the shipping often is retarded.
____________
natural selection.....
destiny will overcome intervention.
Some are not worthy of the effort.
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Wheelie
Needs a life
Old Man
Posts: 6902
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posted June 18, 2009 04:18 PM
so where is the shipping scam? he post what the total will be before you buy.
wee
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JDC
Zone Head
Posts: 570
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posted June 18, 2009 04:28 PM
Edited By: JDC on 19 Jun 2009 00:29
Scam #1: Shipping should have been $29.99 as advertised, not $59.98.
Scam #2: To later try and say extra $30 was for already included 2 years warranty when it states item comes with item (legal interpretation-is included with cost of item, not added on).
each directly violates Calif consumer law.
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Wheelie
Needs a life
Old Man
Posts: 6902
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posted June 18, 2009 04:31 PM
so one set of lights $59 shipped, does it say anything about combined shipping being discounted?
wee
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JDC
Zone Head
Posts: 570
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posted June 18, 2009 04:40 PM
Edited By: JDC on 19 Jun 2009 00:43
The actual cost to ship was 13. and change.
I single order in one box (he's shipping flat rate).... using the same shipping fee across the US.
so he took advantage of that
and when confronted then changed why the extra 'fee' was added, to state that is the cost of (already included) warranty. Now decpetive X 2.
No judge will allow that disception. If anyone does not know that, respectfully, they do not have much time working with courts, judges, or comsumer law.
Additionally, if there is 'doubt' about his intention, Calif law states the benefit goes to the consumer. Though when the court sees his response, there would be no doubt.
That is just how the courts & law work on this type of issue/facts.
Back to my point, deceptive seller.
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Wheelie
Needs a life
Old Man
Posts: 6902
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posted June 18, 2009 04:42 PM
quote:
so one set of lights $59 shipped, does it say anything about combined shipping being discounted?
wee
yes or no.
wee
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Wheelie
Needs a life
Old Man
Posts: 6902
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posted June 18, 2009 04:43 PM
lol, so you're going to take him to court? whats your ebay user name, I dont want to sell to you
wee
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JDC
Zone Head
Posts: 570
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posted June 18, 2009 04:52 PM
wee,
If you have the apparent same (lack of) principals (and legal understanding) as him, good luck. Now bugger off.
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Wheelie
Needs a life
Old Man
Posts: 6902
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posted June 18, 2009 04:58 PM
quote:
so one set of lights $59 shipped, does it say anything about combined shipping being discounted?
wee
yes or no?
wee
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eklipse636
Needs a life
ZX-14
Posts: 6046
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posted June 18, 2009 05:36 PM
I agree, that it was wrong, BUT it stated how much shipping was, and you agreed to it. So I kinda have to agree with wheelie, he said $29.95 per buld. And he labels it as a shipping AND HANDELING charge. If it were me, I'd be pissed too, but I doubt there's much that can be done.
____________
Best: 60ft 1.351 1/8 5.68 mph 123.98 1/4
8.89 mph 151.32
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bigdtd
Needs a job
Interceptors
Posts: 4209
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posted June 18, 2009 06:04 PM
Edited By: bigdtd on 19 Jun 2009 02:14
i think the principle is wrong, but if everything was stated up front let the buyer beware. you do have to read the fine print. i hope you do win your case though.
____________
2006 Black ZX-14,6 inches over,16/42, flies out,BMC Street Filter,Brock's Street Meg,Brock's Radial Mount Strap,PClll with Race map,Dynojet LCD w/Techmount, ZX-14 fender eliminator,Pilot Power2CTs,Speedohealer,Pazzo Levers,Cox Radiator Guard, Garmin Nuvi 265WT
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BIG BLUE_ZX14
Expert Class
Posts: 374
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posted June 18, 2009 06:08 PM
quote:
I agree, that it was wrong, BUT it stated how much shipping was, and you agreed to it. So I kinda have to agree with wheelie, he said $29.95 per buld. And he labels it as a shipping AND HANDELING charge. If it were me, I'd be pissed too, but I doubt there's much that can be done.
I would agree IF the bulbs where shipped seperately. They were in fact shipped together in a flat rate box. This fact combined with the BS after the fact comment regarding factory insurance at the very least deserves a negative seller comment. Whatever happened to customer service?
____________
2012 Blue on Black ZX14R with Go Faster Stuff...
2007 Blue ZX14 Gone...
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fish_antlers
Administrator
The Truth is Out There
Posts: 21894
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posted June 18, 2009 06:26 PM
always a prob with ebay IMHO... had nothing but trouble 
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What business is it of yours where I'm from, Friendo?
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JDC
Zone Head
Posts: 570
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posted June 18, 2009 06:30 PM
Edited By: JDC on 19 Jun 2009 02:31
I just received another email, apologizing, and basically stating that's how they make their money off these units, by hiking up the shipping fees, since "tehre is no way you can buy the kit for $29.99 in U.S.A . even the auto zone sell the halogen bulb for $40."
They are offering a refund. I appreciate that more direct honesty.
I've done business with various eBay folks, for years, and hardly an issue of mention. I like the place.
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eklipse636
Needs a life
ZX-14
Posts: 6046
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posted June 18, 2009 06:45 PM
quote:
quote:
I agree, that it was wrong, BUT it stated how much shipping was, and you agreed to it. So I kinda have to agree with wheelie, he said $29.95 per buld. And he labels it as a shipping AND HANDELING charge. If it were me, I'd be pissed too, but I doubt there's much that can be done.
I would agree IF the bulbs where shipped seperately. They were in fact shipped together in a flat rate box. This fact combined with the BS after the fact comment regarding factory insurance at the very least deserves a negative seller comment. Whatever happened to customer service?
Your right, that was VERY poor customer service, but he's right, that's where they make their money. Yes, it should have been wayved since they were shipped in one box. I'm glad they decided to refund the money!
____________
Best: 60ft 1.351 1/8 5.68 mph 123.98 1/4
8.89 mph 151.32
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KLD
Novice Class
Posts: 51
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posted June 18, 2009 09:38 PM
Edited By: KLD on 19 Jun 2009 05:39
quote:
want some stupid cheap prices on real brand HID products and non-ebay.....
xenonexpert.com
Those look very similar to the ones DDMTUNING are selling for half the price
http://www.ddmtuning.com/index.php?p=product&id=102&parent=85
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SteveWFL
Moderator
Posts: 27920
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posted June 18, 2009 09:42 PM
anything beat the BS with eghay.
____________
2010 Concours14
'08 R1 YAMAHA
ZX14 gone!
CBR600RR track bike
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KLD
Novice Class
Posts: 51
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posted June 18, 2009 09:42 PM
quote:
anything beat the BS with eghay.
totally agree with you there, i've had my issues with them
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jarhead
Expert Class
Posts: 418
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posted June 19, 2009 07:44 AM
Return the parts on your dime and request a refund, if he refuses a refund go over his head with either paypal or you credit card company and file a dispute. You are not stuck with this unless you have opened the product.
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JDC
Zone Head
Posts: 570
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posted June 19, 2009 03:50 PM
Jarhead.
Yes, and Thanks.
They resolved it, upper post of mine:.
"I just received another email, apologizing, and basically stating that's how they make their money off these units, by hiking up the shipping fees, since "tehre is no way you can buy the kit for $29.99 in U.S.A . even the auto zone sell the halogen bulb for $40."
They are offering a refund. ...."
"
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MJ
Zone Head
Posts: 560
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posted June 19, 2009 10:56 PM
E-bay sucks, every Tom Dick and Crook goes there trying to make a quick buck..... fuck'em 
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TooHype
Expert Class
Go Hard or Go Home !!
Posts: 427
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posted June 19, 2009 11:38 PM
quote:
..... fuck'em
I LIKE !! 
____________
Go Hard or Go Home !!....2007 Diablo Black ZX-14, BMC Race Filter, Brock's Alien Head, Brock's Radial Mount Strap, PClll with Custom Map, Flies removed, Muzzy fan, Muzzy lowering links, Muzzy Fender Eliminator, 16/41, Speedohealer, Stretched 6", Lowered 3" IN GOD I TRUST !......If You’re a Hater….KILLYASELF !!
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