northmedic
Expert Class
Posts: 384
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posted June 10, 2008 02:01 PM
 Edited By: northmedic on 10 Jun 2008 16:40
can anyway post the proceedure like the documents for the suzuki hyabusa ??
My bike has been Booked to go in next wenesday It has begun ,
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I,ll be right back
  
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fish_antlers
Administrator
The Truth is Out There
Posts: 21894
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posted June 10, 2008 02:17 PM
quote:
My Dealer is 80 miles away I called the dealer and Kawski - No one wants to pay for the tow to the dealer, the letter states not to ride the bike. I should not have to pay to get my bike shiped 80 miles - Time for a lawyer.
I believe that there is some compensation for towing if you are an ROK member.
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What business is it of yours where I'm from, Friendo?
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northmedic
Expert Class
Posts: 384
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posted June 10, 2008 03:41 PM
Mother kaw states road side assistance and towing anywhere in North America
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I,ll be right back
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kawasaki_1965
Parking Attendant
Bone Stocker
Posts: 27
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posted June 10, 2008 03:47 PM
Mine in and out this morning. All systems go
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blackbullet76
Pro
Posts: 1134
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posted June 11, 2008 04:27 AM
Im only a 30 minute drive from my destination. I don't mind trailering it up.
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2007 ZX-14 black
Brocks s-meg exhaust
PCIII w/track map
BMC race filter
Flies removed
16 tooth front sprocket
Speedohealer
APE cam chain tensioner
Vortex rearsets
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87gtNOS
Zone Head
Posts: 620
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posted June 11, 2008 04:30 AM
quote:
Mine in and out this morning. All systems go
Are you saying they pulled your motor to inspect the frame?
Don't they have to remove the header, etc...did they use NEW gaskets, etc??
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01 ZX12R
07 ZX14 - YEAH BABY!
03 ZX9R-traded in for the 14!!! June 07!
05 636-traded in for the 9 Sept 05
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Sticks_n_Stones
Needs a job
Posts: 3930
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posted June 11, 2008 05:27 AM
No R&R needed if it passes the visual and torque checks 87gtNOS.
And for the record fellas, I'm riding the shit out of my bike until I get around to taking it in. Which will probably be AFTER riding season.
No one has had accidents so far, and the fact its been out for 3 years now shows its simply a proactive measure by Kawasaki. So "Ride it, enjoy it, and next tire change have the inspection done". Not to say I don't recommend eyeballing the area every chain lube interval looking for any obvious cracks until then...
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'06 zx14
Muzzy M10/M14
PCIII w/ Muzzy map
Flies out K&N in!
bits n pieces...
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87gtNOS
Zone Head
Posts: 620
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posted June 11, 2008 05:30 AM
quote:
No R&R needed if it passes the visual and torque checks 87gtNOS.
And for the record fellas, I'm riding the shit out of my bike until I get around to taking it in. Which will probably be AFTER riding season.
No one has had accidents so far, and the fact its been out for 3 years now shows its simply a proactive measure by Kawasaki. So "Ride it, enjoy it, and next tire change have the inspection done". Not to say I don't recommend eyeballing the area every chain lube interval looking for any obvious cracks until then...
Very well said!
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01 ZX12R
07 ZX14 - YEAH BABY!
03 ZX9R-traded in for the 14!!! June 07!
05 636-traded in for the 9 Sept 05
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big mike_zx14
Novice Class
Posts: 52
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posted June 11, 2008 06:38 AM
Mine went in an hour ago, they are going to "work it in" sometime today is what I was told....I'm on vacation and planned on riding all week, my ZX12R was sold yesterday.....Its all about timing I guess.....
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2005 ZX12R...(sold)
Akrapovic Full Race System, PC3, BMC Race Filters, Puig Windscreen, Helibars, Pro Grips, Clear Alternatives LED Integrated Tailight, Gilles Rearsets, Extreme Graphics Hugger, Engine Ice, Dino Hinge...
2007 ZX14....
Brocks Gen 3 w/carbon can, PC III, BMC Race Filter, Amsoil, Engine Ice, ShoGun parking lot sliders, Puig DB windscreen, Heli Bar risers, Pro Grip gel's, Competition Werks fender eliminator, Vortex rear sets, No flies...More to come of course..
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BlueLightning
Expert Class
Posts: 227
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posted June 11, 2008 07:36 AM
Going in tomorrow June 12 for my inspection on my 06. Since my dealership has gone out of business going to a different one. They told me if the bike doesn't pass they can't let me ride it home. The inspections takes about 30 minutes I was told unless it fails that test. Who's paying for the cab ride home?? Still a fair distance from where I live!!
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87gtNOS
Zone Head
Posts: 620
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posted June 11, 2008 07:43 AM
Blue....you in Toronto?
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01 ZX12R
07 ZX14 - YEAH BABY!
03 ZX9R-traded in for the 14!!! June 07!
05 636-traded in for the 9 Sept 05
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blackbullet76
Pro
Posts: 1134
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posted June 11, 2008 08:19 AM
Just dropped it off. Mine is the first 14 the dealership has had in for the recall. My friend said their top mechanic will be doin the work on it, said he's real good and a fan of the 14, so I think my baby is in good hands 
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2007 ZX-14 black
Brocks s-meg exhaust
PCIII w/track map
BMC race filter
Flies removed
16 tooth front sprocket
Speedohealer
APE cam chain tensioner
Vortex rearsets
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Superman T
Pro
Posts: 1831
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posted June 11, 2008 10:42 AM
quote:
Going in tomorrow June 12 for my inspection on my 06. Since my dealership has gone out of business going to a different one. They told me if the bike doesn't pass they can't let me ride it home. The inspections takes about 30 minutes I was told unless it fails that test. Who's paying for the cab ride home?? Still a fair distance from where I live!!
Wow, I never thought of that perspective....that would suck sitting around a dealer for hours waiting for your bike and you own it. Waiting probably wouldn't be that bad if you're looking on getting a new bike.
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BIG BLUE_ZX14
Expert Class
Posts: 374
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posted June 11, 2008 11:15 AM
I received my letter in the mail last week. I took it tothe dealer and he had not yet heard about it. The service mgr downloaded the recall inspection prcedure from Kawasaki (i grabbed it and read it over) and not only does is state to look at the over tighten bolts and do a frame inspection but it also tells them to look at the frame by the neck. It further states that there is a recall "kit" which contains replacement bolts for the engine mounts. Just an FYI for you all.
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2012 Blue on Black ZX14R with Go Faster Stuff...
2007 Blue ZX14 Gone...
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slates
Expert Class
Posts: 377
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posted June 11, 2008 12:13 PM
quote:
I received my letter in the mail last week. I took it tothe dealer and he had not yet heard about it. The service mgr downloaded the recall inspection prcedure from Kawasaki (i grabbed it and read it over) and not only does is state to look at the over tighten bolts and do a frame inspection but it also tells them to look at the frame by the neck. It further states that there is a recall "kit" which contains replacement bolts for the engine mounts. Just an FYI for you all.
You posted on the recall poll that if the bolts are overtightened then they are suppose to pull the motor and replace the bolts with a "recall kit". From what others have posted, it appears that some dealers are just loosening the bolts and retightening them to the correct torque and sending people on there way.
I'd love to know what the correct procedure is from Kawasaki??? I'm dropping my bike off tonight, I might ask to see the recall notice instructions.
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black zx14 - Brock's Gen3 Carbon, PCIII, no secondaries, Carrozzeria wheels, Sato rearsets, Pazzo levers, GPR V4 steering damper, Puig windscreen, Tiger Racing chain guard
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MJ
Zone Head
Posts: 560
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posted June 11, 2008 04:33 PM
quote:
quote:
I received my letter in the mail last week. I took it tothe dealer and he had not yet heard about it. The service mgr downloaded the recall inspection prcedure from Kawasaki (i grabbed it and read it over) and not only does is state to look at the over tighten bolts and do a frame inspection but it also tells them to look at the frame by the neck. It further states that there is a recall "kit" which contains replacement bolts for the engine mounts. Just an FYI for you all.
You posted on the recall poll that if the bolts are overtightened then they are suppose to pull the motor and replace the bolts with a "recall kit". From what others have posted, it appears that some dealers are just loosening the bolts and retightening them to the correct torque and sending people on there way.
I'd love to know what the correct procedure is from Kawasaki??? I'm dropping my bike off tonight, I might ask to see the recall notice instructions.
I agree...I'd like to see exactly how kawi's having the dealerships check the torques, and what exactly they're checking. The area where the torque is the problem is NOT the nut on the end of the lower engine mount...its the collar that is threaded INTO the engine case itself on the right hand side of the bike. The long engine mount bolt that goes clear through the frame locks into the collar....then you turn the bolt back OUT till the collar takes up the space between the frame and engine. Thats where the overtorquing issue is coming from....if you back that collar out too far you spread the frame too much and it cracks. The collar is supposed to be backed out until all the space is taken up, then 18ft/lbs of torque applied. Both engine mounts work the same...but the lower one is the critical area for breakage. After the collars are properly torqued THEN you tighten the nuts on the left hand side down to 44ft/lbs.
I'd like to know how the shops are checking this. You have to loosen the nuts on the leftside before you can move the main bolt and collar to check the torque. Are they using a reverse torque wrench to check the torque? You have to turn the bolt counterclockwise (loosening) to check the collar for proper torque (page 89 and 8-10 in the service manual). Do they make reverse torque wrenches...or will a regular torque wrench work in reverse? Or is the 37ft/lb limit referred to in the recall how much torque it takes before the collar starts to back off (which would be moving the bolt clockwise/tightening, the way a typical torque wrench works)?
It would be awesome if someone could get the recall work info in detail and post it up 
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BlueLightning
Expert Class
Posts: 227
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posted June 11, 2008 04:34 PM
87gtNOS well use to be now up in Newmarket bought my bike at Cycle world but they're history so now I'm going to take it to St. Onge in Barrie for the check!!
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87gtNOS
Zone Head
Posts: 620
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posted June 11, 2008 04:45 PM
Aww, ic! I bought mine at CW also!! Infact my Fiance worked in the parts dept at the West store!
I'll take mine to Kahuna Cycle in the near future...couple of the CW mechanics are there.....
____________
01 ZX12R
07 ZX14 - YEAH BABY!
03 ZX9R-traded in for the 14!!! June 07!
05 636-traded in for the 9 Sept 05
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Suzukiguy
Parking Attendant
Posts: 16
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posted June 11, 2008 05:51 PM
Hey everybody, just thought i would try to clear up some of the confusion on this deal. I work in the service department at a Kawasaki dealer.
The original spec on the collars in the service manual is 18 ft-lbs and 44 ft-lbs for the nuts. The nuts are still 44 ft-lb but the collars are now 11 ft-lb.
The procedure involves loosening the upper and lower engine mount nuts while not allowing the bolts to turn. The bolts are marked before the nuts are loosened so that if they turn while loosening the nuts you can put them back in the original position. Then you check how much torque it takes to loosen them.
This can be done with a beam or dial style torque wrench quite easily. It could also be done with the click type torque wrench by just starting at about 10 ft-lb and working your way up until it comes loose. If the torque is below 36.9 ft-lb, everything is fine retorque to the new specs and send it on it's way. There is no further inspection in the recall bulletin. If it is at or over 36.9ft-lb then Kawasaki wants the motor pulled to inspect for cracks in the welds (not crossmember or steering head as an earlier poster stated). If cracks are not found Kawasaki will send a bolt kit to you to reassemble the bike (they don't say anywhere what all is included in the bolt kit). If cracks are found then the frame is replaced. We are required to cut out the steering head of the frame to return to Kawasaki. You would get a new frame with the same serial number stamped in to it by the factory, the frame will also have all the decals on it and steering head bearings installed.
An earlier poster stated that dealers get 5 hours to inspect frame (includes engine removal) and 9 hours to replace it. Those are pretty close to the correct times on the bulletin. Someone else stated to not forget the financial aspect of it for the dealer, that we get paid by kawi to replace frames. That is a foolish statement, everytime I take in a warranty job i lose money on it. I deal with 9 different OEMs right now and not a single one of them pays us what it take to do the job under warranty. So we have no financial benefit to doing a frame that doesn't need it. Also, I can't speak for other dealers, but we are not willing to sacrifice quality just to try and meet the 9 hour deadline. In reality it will probably take 14-18 hours for the first one we do. By the end of this recall campaign i expect we will be pretty close to the 9 hours we get paid to do it.
Here's the fly in the ointment though we have checked 2 bikes so far, one was within the proper torque range and one was not. BOTH FRAMES ARE CRACKED!!!!! Both are on the right side lower mounting bolt. Even though the bulletin says if it passes the torque test to bolt it together and ship it. I had my tech look at the welds anyways (engine removal is not required to see the cracks if you know what to look for, only to get the pictures so kawi will send you a new frame) and sure enough plain as day there was a crack in the weld, hairline but easy to see with the naked eye and an LED pen light.
The one that was overtight, I called Kawi on and they said to turn the bolts back to the alignment marks we made and recheck the torque to loosen it then. We did and it only took about 10 ft-lb to loosen it. We thought it was good to go at that time, but inspected it anyway. I'll be damned if it wasn't cracked too.
Neither of these bikes are owned by people who ride them very hard, they both are a little older (still like to haul ass obviously) but the tires don't show very hard use. One bike is completely stock the other seems to be set up similar to blackbullet76's.
Moral of the story is even if your bike passes the torque inspection, look at the frame. It could very well have a cracked weld.
Also in this litigious society, I would never allow a customer in the shop while his bike is being worked on, to watch as it is being inspected or torn down. Our insurance company specifically prohibits non employees from being in the shop. Any questions you have, I will gladly go over with you, I will show you exactly what was done/looked at once your bike is back out in the parking lot. I would show you exactly where the cracks could form if your bike didn't need a frame, so you could watch for them to start forming later, BUT you are not coming into my shop. That's our policy and I'm sure most dealers have something similar in place.
Hope this helps and have a good night.
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Suzukiguy
Parking Attendant
Posts: 16
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posted June 11, 2008 05:58 PM
One other thing I forgot to mention (if you can believe that as long as my post was). The fairing bolts that are common to fall out on the ZX-14 are not installed at the time of set-up, they are shipped from Kawasaki already supposed to be tightened and need no further attention.
Please don't blame the dealer for not putting it together right, blame Kawi.
However after we had several 14s come back with missing fairing bolts and it seemed to be a common problem. We did start tightening them at the time of set-up as a service to our customers.
I think I'm done now.
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07zx14blk
Expert Class
ZX6R, ZX9R,ZX12R,ZX14
Posts: 252
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posted June 11, 2008 05:59 PM
Edited By: 07zx14blk on 11 Jun 2008 20:21
Dealer Recall Bulletin
My apologies if this does not work out… it’s my first time!
Below or possibly above should be the link or possibly the actual picture of the dealer recall bulletin explaining exactly what the dealership is to do during this recall.
If it doesn’t work if someone “more switched on” wants to send me there e-mail I will send you the scanned in copy.
Cheers,
[URL=http://i298.photobucket.com/albums/mm244/07zx14blk/CCF06122008_00001.jpg] [/URL]
[URL=http://i298.photobucket.com/albums/mm244/07zx14blk/CCF06122008_00002.jpg] [/URL]
[URL=http://i298.photobucket.com/albums/mm244/07zx14blk/CCF06122008_00003.jpg] [/URL]
[URL=http://i298.photobucket.com/albums/mm244/07zx14blk/CCF06122008_00004.jpg] [/URL]
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ZX14 - Flies out,Full Yosh CF,PCIII,Dark Smoke, Thottlemister, Fender Eliminator, CF Hugger, BMC Race Fillter
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big mike_zx14
Novice Class
Posts: 52
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posted June 11, 2008 06:04 PM
I got mine back earlier tonight, it was given a clean bill of health.......if they really checked it..
____________
2005 ZX12R...(sold)
Akrapovic Full Race System, PC3, BMC Race Filters, Puig Windscreen, Helibars, Pro Grips, Clear Alternatives LED Integrated Tailight, Gilles Rearsets, Extreme Graphics Hugger, Engine Ice, Dino Hinge...
2007 ZX14....
Brocks Gen 3 w/carbon can, PC III, BMC Race Filter, Amsoil, Engine Ice, ShoGun parking lot sliders, Puig DB windscreen, Heli Bar risers, Pro Grip gel's, Competition Werks fender eliminator, Vortex rear sets, No flies...More to come of course..
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Boss69
Novice Class
Posts: 32
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posted June 11, 2008 06:07 PM
Edited By: Boss69 on 11 Jun 2008 19:08
Suzukiguy
quote:
Hey everybody, just thought i would try to clear up some of the confusion on this deal. I work in the service department at a Kawasaki dealer.
quote]
Good job with the explanation, wish your place was near me.
____________
'07 Blue ZX-14 Turbo (FOR SALE)
'07 Victory Jackpot Ness Edition (FOR SALE)
'04 EX500, for son and wife to learn on.(sold)
'78 Z1-R (sold)
'75 Z1 900 (sold)
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87gtNOS
Zone Head
Posts: 620
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posted June 11, 2008 06:09 PM
Edited By: 87gtNOS on 11 Jun 2008 19:10
____________
01 ZX12R
07 ZX14 - YEAH BABY!
03 ZX9R-traded in for the 14!!! June 07!
05 636-traded in for the 9 Sept 05
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87gtNOS
Zone Head
Posts: 620
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posted June 11, 2008 06:11 PM
Perhaps someone can turn those the right way up for us!!!! LOL!!
____________
01 ZX12R
07 ZX14 - YEAH BABY!
03 ZX9R-traded in for the 14!!! June 07!
05 636-traded in for the 9 Sept 05
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