lowcel

Expert Class
Happy on 2 wheels.
Posts: 157
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posted April 21, 2008 11:27 AM
Had it three days, 110 miles....not happy!
I just spotted a little oil on the ground underneath of the new 07 14 that I purchased on Friday. So far I have only ridden it 110 miles. I figured it was something small so I called the shop and asked if they could take a quick look at it. My salesman said no problem so I took it over. I figured it was just the drain plug or oil filter. No such luck. After looking at it a few minutes my salesman came out to talk to me.
They believe it is either the clutch slave or the sprocket seal that is leaking. They are going to take it apart today or tomorrow and then see if they have to order parts. It's hard to tell how long I am going to be without my new bike.
Needless to say, I'm not very happy right now.
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2007 Z14 SE - Yoshimura TRC full race exhaust w/ carbon can - PCiii w/ map from HPC - Flies removed - Pipercross air filter - Speedohealer - Puig Double Bubble - Fender Eliminator - GPR Steering Damper - Puig Frame Sliders - HID's - Halo's
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Sticks_n_Stones

Needs a job
Posts: 3930
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posted April 21, 2008 11:43 AM
Aww, dont sweat it. Remember, all bikes, no matter what brand, have there factory goof ups like that. At least with the 14, it has no real endemic problems like so many other bikes do. Just the occasional factory gaff.
Just remember, you are getting a bike that is a match for most exotic cars that cost hundreds of thousands of dollars.
Hundreds of millions have been spent on the expertise and engineering to make the marvel of speed you now own, but due to the low profit margins and low numbers made, the quality cannot always be as near perfect as your average top of the line sedan.
For less than $14k, though, it's a sacrifice most of us have no problem making. Once any initial gripes are taken care of, you should have a very very long life of minimal problems ahead of you!
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'06 zx14
Muzzy M10/M14
PCIII w/ Muzzy map
Flies out K&N in!
bits n pieces...
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lowcel

Expert Class
Happy on 2 wheels.
Posts: 157
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posted April 21, 2008 11:52 AM
Edited By: lowcel on 21 Apr 2008 12:52
I'm sure you are right, however having to bum a ride back to the office and then calling my parents me up after work sucks (30 minutes away from them). My wife is out of town so I couldn't call her. I'm just hoping that I didn't screw up by not buying the extended warranty.
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2007 Z14 SE - Yoshimura TRC full race exhaust w/ carbon can - PCiii w/ map from HPC - Flies removed - Pipercross air filter - Speedohealer - Puig Double Bubble - Fender Eliminator - GPR Steering Damper - Puig Frame Sliders - HID's - Halo's
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Sticks_n_Stones

Needs a job
Posts: 3930
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posted April 21, 2008 11:55 AM
hold on a sec, you said this thing was "new". It doesnt matter if its a 2007, the warranty doesnt start until you buy it. I bought my '06 in july of '07, and my warranty is still good. I even called the number on the paperwork to make sure of that. If it is a used bike, then be sure to put the screws to the dealership to fix that problem. 50/50 they will eat the cost and fix it to keep a satisfied customer. And if they do, they deserve a +1 and mention of there name. If not, ... mention there name! lol
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'06 zx14
Muzzy M10/M14
PCIII w/ Muzzy map
Flies out K&N in!
bits n pieces...
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lowcel

Expert Class
Happy on 2 wheels.
Posts: 157
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posted April 21, 2008 11:59 AM
Sorry, guess I wasn't clear. I meant I hope I didn't screw up long term, not in this case. I do have the one year warranty I just didn't buy the extended.
I purchased the extra two years on my ZX6R and then traded the bike in after 11 months. At least who ever buys it from the shop will get a nice warranty, they didn't give me anything extra on trade in though.
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2007 Z14 SE - Yoshimura TRC full race exhaust w/ carbon can - PCiii w/ map from HPC - Flies removed - Pipercross air filter - Speedohealer - Puig Double Bubble - Fender Eliminator - GPR Steering Damper - Puig Frame Sliders - HID's - Halo's
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Sticks_n_Stones

Needs a job
Posts: 3930
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posted April 21, 2008 12:05 PM
Oh. Then dont worry about it. Nearly all problems I've seen posted here happened within the first six months. After that, the bike is good to go and will last longer than you can probably keep it out of the wrecking yard!
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'06 zx14
Muzzy M10/M14
PCIII w/ Muzzy map
Flies out K&N in!
bits n pieces...
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budwardo
Novice Class
Posts: 64
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posted April 21, 2008 12:18 PM
Hes right I have beat the shit outa my bike for the last year with no problems, the 14 is pretty tough, alot of r@d went into the bike before it hit the market. I see no long term problems with my bike. But it might not make it much longer caus that new honda 1000rr is pretty sweet.
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lowcel

Expert Class
Happy on 2 wheels.
Posts: 157
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posted April 21, 2008 02:12 PM
Ughhh, just had to listen to my dad for 20 minutes telling me about how I should have told them to just keep the bike and give me my money back. Also about how every time he has had problems with a new motorcycle or new car when it was new he continued to have problems with it.
The fact that neither one of us can stand this dealership, especially my dad, didn't help matters. Unfortunately the other shops around couldn't come close to their price so I had to buy it there though.
Anyway, I'm really hoping that this is a one time problem. As long as they get the bike back to me in a timely manner I won't be too upset about this one but if they do like usual and take two or three weeks I am going to be pissed!
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2007 Z14 SE - Yoshimura TRC full race exhaust w/ carbon can - PCiii w/ map from HPC - Flies removed - Pipercross air filter - Speedohealer - Puig Double Bubble - Fender Eliminator - GPR Steering Damper - Puig Frame Sliders - HID's - Halo's
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Bently
Needs a life
2012 14r In Blue and no Mods!
Posts: 5428
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posted April 21, 2008 02:26 PM
Remind your Dad you did not buy it at walmart so I doubt you will get your money back.LOL but really I would not worry to much about it, once it's fixed bike should be fine. All new bikes will have problems here and there, no different then cars or tractors. If it's not leaking that bad I would find out how long before the part is here and when are they going to get to it and get the bike back and ride it untill they are ready to tear into it. Unless it's gushing oil.
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lowcel

Expert Class
Happy on 2 wheels.
Posts: 157
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posted April 21, 2008 02:53 PM
quote: Remind your Dad you did not buy it at walmart so I doubt you will get your money back.LOL but really I would not worry to much about it, once it's fixed bike should be fine. All new bikes will have problems here and there, no different then cars or tractors. If it's not leaking that bad I would find out how long before the part is here and when are they going to get to it and get the bike back and ride it untill they are ready to tear into it. Unless it's gushing oil.
It isn't leaving big puddles but they told me that they had to keep it. They wouldn't let me take it back to work and bring it back later in the day even. They said they were worried about it getting on the rear tire and causing a crash. I really didn't think it was that bad but I guess they didn't want to be responsible if something happened.
Oh well, next two days I'm planning on doing intervals and hill repeats on my other bike anyway (I race road bikes, the kind with pedals). I wasn't planning on riding it again until Thursday when I was hoping to take it to bike night.
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2007 Z14 SE - Yoshimura TRC full race exhaust w/ carbon can - PCiii w/ map from HPC - Flies removed - Pipercross air filter - Speedohealer - Puig Double Bubble - Fender Eliminator - GPR Steering Damper - Puig Frame Sliders - HID's - Halo's
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jeff martin

Pro (closed)
jamming
Posts: 1168
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posted April 21, 2008 03:50 PM
Just recieved my extended warrenty paperwork if i wish to purchase it..Only $704.00 for another four years if i want.. The company "Kawasaki" would never offer it that cheap if the bike wasn't there flagship model..As a matter of fact most people are amazed how over buildt the 14 is..Very few bikes that have been available to the average joe can handle what people have thrown at it stock..I have read storys of people running the stock clutch for over 400 passes and no failure..Suzuki has yet to build a bike that can do that..I am sure your bummed but listen to sticks he is right on the money..A little oil leak now but millions of smiles later if you hold out and get it fixed..Good luck..
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i play with boats my wife plays with my dingy.
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lowcel

Expert Class
Happy on 2 wheels.
Posts: 157
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posted April 21, 2008 03:56 PM
I'm not really doubting anything that anyone has said, I'm actually very glad to hear everything and all of you are helping out quite a bit. However it does always suck when something new has a problem and it is always going to make a person worry a little.
On a side note, I never had the first problem with my ZX-6R so I don't really doubt the company. It's just a problem this early makes a person hope that he hasn't gotten a lemon. On top of that I'm worried that the shop will scratch my new baby while they are working on it.
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2007 Z14 SE - Yoshimura TRC full race exhaust w/ carbon can - PCiii w/ map from HPC - Flies removed - Pipercross air filter - Speedohealer - Puig Double Bubble - Fender Eliminator - GPR Steering Damper - Puig Frame Sliders - HID's - Halo's
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Bently
Needs a life
2012 14r In Blue and no Mods!
Posts: 5428
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posted April 21, 2008 04:05 PM
quote: Just recieved my extended warrenty paperwork if i wish to purchase it..Only $704.00 for another four years if i want.. The company "Kawasaki" would never offer it that cheap if the bike wasn't there flagship model..As a matter of fact most people are amazed how over buildt the 14 is..Very few bikes that have been available to the average joe can handle what people have thrown at it stock..I have read storys of people running the stock clutch for over 400 passes and no failure..Suzuki has yet to build a bike that can do that..I am sure your bummed but listen to sticks he is right on the money..A little oil leak now but millions of smiles later if you hold out and get it fixed..Good luck..
You really think a Busa clutch can't go over 400 passes? I had over 300 on my 02 and 8000 street miles. My Buddy just sold his 05 that had over 500 passes and 12000 street miles and orignal clutch. I've also read storys right here on this board of guys that Burnt there stock clutch up on the 14 in less then 30 passes. was it the bike Hell no. I look at it this way Suzuki,kawasaki,honda, whatever if it's built like it should be you should not need the extended warranty.
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flyboy

Pro
Posts: 1536
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posted April 21, 2008 08:09 PM
Nothing good comes easy. It took me two years to get my wife to marry me and I'm glad I waited. Been together 20 years. She doesn't leak oil but kicks me in the butt every once in a while--
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'There's more living in five minutes flat-out on a bike than some men have in an entire life'.
"The World's Fastest Indian"
One fast red ZX-14,
Three World and four National Land Speed Records,
One faster red and white Cessna Turbo 210
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ninja12
Needs a job
Posts: 3310
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posted April 22, 2008 06:30 AM
Shop around some dealers have very good pricing on the extended warranty.
I don't usually buy them but KAWI gave me 2 clutch baskets ( 1 i never saw), a crank and a set of cases. I'd say it paid for itself.
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lowcel

Expert Class
Happy on 2 wheels.
Posts: 157
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posted April 22, 2008 07:05 AM
I just received a call from the shop, bike's ready to pick up. They said it was a cover behind the slave cylinder. Glad to hear it was something minor.
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2007 Z14 SE - Yoshimura TRC full race exhaust w/ carbon can - PCiii w/ map from HPC - Flies removed - Pipercross air filter - Speedohealer - Puig Double Bubble - Fender Eliminator - GPR Steering Damper - Puig Frame Sliders - HID's - Halo's
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dubious

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Needs more time to ride!
Posts: 8442
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posted April 22, 2008 09:20 AM
Edited By: dubious on 22 Apr 2008 11:21
why are people so quick to overreact.... a leaking seal on a brand new bike is a bit of a PITA, but no reason to slam its rep and return it expecting refund.... LOL
Kawi does make a good product....
I'll give you a great example of dissatisfaction...
tellin my dealer to use a spray bomb to fix shipping damage scratched frame, and trying to force a different dealer to refuse selling me a bike i had paid in full is bullshit
The regional sales and warrantee reps in alberta are cocksuckers,
Kawi just needs to clean a few unreasonable egotistical assholes out of their business.
and no, I am NOT letting this go.
Its a small world....
____________
natural selection.....
destiny will overcome intervention.
Some are not worthy of the effort.
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lowcel

Expert Class
Happy on 2 wheels.
Posts: 157
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posted April 22, 2008 09:55 AM
Edited By: lowcel on 22 Apr 2008 10:57
I don't think I over reacted, I just stated that I wasn't happy about it. I am glad that it was handled quickly however it is still frustrating to have to hand a new bike back to the dealership without knowing how long you are going to be without it.
It worked out as well as it could have though and once again I am all smiles.
I had just washed and waxed it, had it looking awesome. Now it has greasy fingerprints all over it. I think they could have cleaned it up a little after they finished working on it. Not a big deal though, I should find time to wash it in a couple of days. Then again, they didn't really clean it up before I bought it so I guess I shouldn't be suprised. They only put about 1 1/2 gallons of gas in it when I bought it as well, I thought that was sorta cheesy. :
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2007 Z14 SE - Yoshimura TRC full race exhaust w/ carbon can - PCiii w/ map from HPC - Flies removed - Pipercross air filter - Speedohealer - Puig Double Bubble - Fender Eliminator - GPR Steering Damper - Puig Frame Sliders - HID's - Halo's
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FIFTH

Expert Class
The Magnificent Bastard
Posts: 303
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posted April 22, 2008 10:07 AM
I bought my bike from Eddie Hill Cycles in Wichita Falls, Texas. It was cleaned and shined while on the showroom floor when I first seen it, and then again to remove my fingerprints once I purchased it. I received it will a full tank of gas and not a smudge of anything on it. Actually, come to think of it, the Suzuki shop here in town also has a reputation for turning out clean and fully serviced bikes. Guess it must be the water....
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lowcel

Expert Class
Happy on 2 wheels.
Posts: 157
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posted April 22, 2008 10:41 AM
Edited By: lowcel on 22 Apr 2008 11:41
The place that I purchased my ZZR600 and my ZX6R had both of those bikes shining, they were spotless. When I bought them they took my picture with them, sent me post cards with those pictures, and calanders with those pictures. They both had a full tank of gas as well. They were very customer oriented. I always thought that was normal practice, apparently I was wrong. Unfortunately they just couldn't come close on the price this time. Then again, I can buy a lot of gas and car wash with the money I saved.
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2007 Z14 SE - Yoshimura TRC full race exhaust w/ carbon can - PCiii w/ map from HPC - Flies removed - Pipercross air filter - Speedohealer - Puig Double Bubble - Fender Eliminator - GPR Steering Damper - Puig Frame Sliders - HID's - Halo's
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busajack5

Expert Class
Rocket lll
Posts: 173
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posted April 22, 2008 10:51 AM
Great bike,dealers of any kind suck. Just sold my Rocket because dealers suck. You wouldn't believe the stories. A few posts back Sticks was makin fun of Oldfart,well sticks when Oldfart and I were servicing bikes back then we didn't leave finger prints all over the customers bike. The new generation of wrenches and assembly line workers suck.. You young ens deserve the quality you get from other young ens..TE HE ahahah
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Jack
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Sticks_n_Stones

Needs a job
Posts: 3930
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posted April 22, 2008 10:55 AM
I'm 37 Jack. Just old enough to know what you are talking about, but not old enough to have benefited from it.
____________
'06 zx14
Muzzy M10/M14
PCIII w/ Muzzy map
Flies out K&N in!
bits n pieces...
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dubious

Needs a life
Needs more time to ride!
Posts: 8442
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posted April 22, 2008 11:04 AM
quote: I'm 37 Jack. Just old enough to know what you are talking about, but not old enough to have benefited from it.
+1
No respect these days..... I do my own work.... nufff said.
____________
natural selection.....
destiny will overcome intervention.
Some are not worthy of the effort.
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fury
Expert Class
Posts: 427
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posted April 22, 2008 01:45 PM
I hate grease monkees.... I always get my property back damaged. THey always try to hide it.
No body works on my vehicles unless I am there. Fender guards? What the hell are they I can just lean in here and make a quick adjust ment and oops I scratched it. He wont notice that...
I do.
I like clean vehicles and a good mechanic that looks after what I leave him to work on.
If it gets damaged tell me.
Lets fix it.
I do not expect anything for free.
I do expect people to live up to their word.
Respect.
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Sticks_n_Stones

Needs a job
Posts: 3930
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posted April 23, 2008 07:52 AM
Edited By: Sticks_n_Stones on 23 Apr 2008 08:54
"I like clean vehicles and a good mechanic that looks after what I leave him to work on."
Well, I'm not too big into keeping my vehicles spotless. Except for my bikes. Hell, even them after a year or two of owning them there cleanliness kinda drifts away...
But I expect professionals to act PROFESSIONAL! I have to at my job, it's not an option for me or my position. It shouldnt be any different for mechanics. And part of that professionalism is to make sure that no matter how crappy a bike, or how dirty it is when it comes in, it should leave your shop cleaner and in better shape. Things like wiping the bottom of the oil pan off when you change the oil, and wiping off any oil on the belly fairing when you take it off to reach the filter. Like cleaning the hub and swingarm when you put a new chain and sprockets on. Giving the rims a 3 minute cleanup above and beyond wiping finger prints off when they have new tires installed.
It's those touches that make a guy want to come back and instills a reason to be loyal to you. More importantly, it shows that the guys working at the shop actually care about your bike and want to "present" your parts or repaired bike to you like a father giving away a daughter. Those are the kinds of guys I want working on my bike. Those are Professionals. The rest are just fodder
____________
'06 zx14
Muzzy M10/M14
PCIII w/ Muzzy map
Flies out K&N in!
bits n pieces...
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