htosado
Zone Head
Posts: 949
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posted August 16, 2006 12:51 PM
Hey Fish, whats the record for fastest land speed U.S. crossing? I'd be fun to set one on the 14!!! Get it sponsered by the CHP's. lol
  
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dubious
Needs a life
Needs more time to ride!
Posts: 8442
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posted August 16, 2006 01:25 PM
quote:
Either way, Black, if you have issues with customer service, (with any company) then call back and ask to talk to someone in charge (certainly something any rational person does before they bitch on the Internet).
BTW... sounds like there's more to the story then you are telling us ...
Doubt that Fish.
I was treated like a retard when i querried new parts or developments, like cams, pistons, thin head gaskets, or the supposed turbo kit .....
No matter how good ANYONE"s product, surely they do not need a customer service rep undoing all their hard work, and long hours over the years.
i HAVE NO motive.....but I do expect decent, politte manners to be reciprocated
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natural selection.....
destiny will overcome intervention.
Some are not worthy of the effort.
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dubious
Needs a life
Needs more time to ride!
Posts: 8442
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posted August 16, 2006 01:28 PM
 Edited By: dubious on 16 Aug 2006 14:31
quote:
again...
ya... and like in any room of friends... I'm the guy in the back shouting "fuckin get over it... yer boring me"
Yo...Fish stick
If you are really concerned about Rob's rep... that attitude will not help him.
Your the one with an "IN".
You know him personally.
If you want to help your friend YOU should talk to him.
I am not being smart either...
I personally have alot of respect for anyone who is an enterprising individualand suceeds.
I have even more respect... for one who develops the sport as he has!
I would hate to see his business, or any other development company in the sport we love fail, or suffer hardship.
Therefor... I sincerely hope that you might bring this issue up with him.
He might listen to YOU!
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natural selection.....
destiny will overcome intervention.
Some are not worthy of the effort.
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fish_antlers
Administrator
The Truth is Out There
Posts: 21895
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posted August 16, 2006 01:44 PM
quote:
Doubt that Fish.
I was treated like a retard
grow a backbone and call and complain.. ask to talk to someone in charge. Do you need your hand held? Do you own a telephone? Do you know how to use one? I imagine you must
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What business is it of yours where I'm from, Friendo?
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BlackMagic14
Needs a job
Posts: 2058
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posted August 16, 2006 10:38 PM
quote:
quote:
Doubt that Fish.
I was treated like a retard
grow a backbone and call and complain.. ask to talk to someone in charge. Do you need your hand held? Do you own a telephone? Do you know how to use one? I imagine you must
I thought I stated this very clearly COMPLAINING TO A SUPERVISER IN A COMPANY AS CLOSE KNIT AS MUZZY"S IS USELESS it has no repercussions for there actions how do I lnow if they resolve the issue at least this way I know I have a voice and I know that if enough people quit ordering Muzzy products he will either resolve the problem or go out of business and that is what drives a free market... which off the subject I think that the aftermarket motorcycle industry because oif its limited availability and lack of choices has ceased to become a free "consumer Driven" market for example if enough peop[le quit buying Chevy trucks what does GM do? they offer rebates and incentives does that happen in the aftermarket motorcycle industry NO!!!!!!!!!!!! why? because they know we have no choice they will just out wait us... One more example why do we pay anywhere from 120 to 300 dollars for a single tire for our machines that will last maybe 5000 miles when for a fraction of that cost I can buy a automobile tire that will last 50000 miles? the answer, BEXAUSE WE CONTINUE TO PAY!!! the Solution? I HAVE NO IDEA LMAO ok I am off my soapbox... I would like to know how Mr. Muzzy feels about this... Also let me make it very clear I HAVE NO COMPLAINT ABOUT THE QUALITY OF MUZZY PRODUCTS HE MAKES A GREAT PRODUCT but the customer service in his orginazation that I , and obviously many others, have experienced is horrible
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fish_antlers
Administrator
The Truth is Out There
Posts: 21895
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posted August 16, 2006 11:10 PM
Edited By: fish_antlers on 17 Aug 2006 00:44
so you are saying that when you experienced a problem, you called back and spoke with a supervisor or manager about your experience, and they did nothing? Or, perhaps you wrote a letter to management and they did nothing?
Or are you simply saying that you think it's "useless" (as you said above) to complain to anyone who actually WORKS at the company, therefore you simply didnt bother and instead complain on the internet?
Tell me that isn't the case... PLEASE
How do you know complaining to management is "useless" if you dont even bother trying?
-shit like you are pulling drives me nuts CALL UP AND COMPLAIN FOR FUCK SAKES
please... spare us your incescent whining and crying until you have something new to report.
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What business is it of yours where I'm from, Friendo?
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BlackMagic14
Needs a job
Posts: 2058
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posted August 17, 2006 10:49 AM
I beleive a company should be PUNISHED for treating customers badly and hurting a companies reputation is the best form of punishment I can inflict... And if I do call and complain even if something is done about the problem there is know way I AM GOING TO NOW ABOUT it at least this way I know it is having some result... There is at least 1 person that will read this and not purchase a Muzzy product and VOILA there is the desired affect ,punishment,
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RobMuzzy
Expert Class
Posts: 295
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posted August 17, 2006 02:26 PM
BlackMagic14- If you are feeling some satisfaction from the power you perceive to have, then I guess this thread has some value.
suicycle- What products do we advertised that have never been available?
To everybody else- I have discussed the complaints with our customer service reps. If any of you has a problem please get the persons name, then call me at 541-385-0706 ext. 100.
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htosado
Zone Head
Posts: 949
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posted August 17, 2006 02:36 PM
Please tell us when the sliders, and damper will be available
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RobMuzzy
Expert Class
Posts: 295
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posted August 17, 2006 03:08 PM
htosado- Both items have been delivered and where out of stock. I think dampers are shipping now or will be in a few days. I delayed production on the sliders due to the concerns about the price increase but finally decided to go ahead. That delay set us back about a week. I am in Memphis and will check on both of these in the morning and let you know the current status.
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htosado
Zone Head
Posts: 949
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posted August 17, 2006 05:12 PM
Thank you, I will buy when available.
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BlackMagic14
Needs a job
Posts: 2058
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posted August 17, 2006 10:08 PM
Mr. Muzzy I perceive no power from this I am simply excersizing my right as a consumer... And it obviously worked as you have discussed the problem with your employees. Thank you for responding
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fish_antlers
Administrator
The Truth is Out There
Posts: 21895
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posted August 17, 2006 10:15 PM
-you should have called.
____________
What business is it of yours where I'm from, Friendo?
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RobMuzzy
Expert Class
Posts: 295
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posted August 18, 2006 12:25 PM
htosado-Both the items you asked about should be back in stock within 10 days. I would recommend you place the order now if you haven't already.
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zerMATT
Pro
Posts: 1931
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posted August 18, 2006 12:49 PM
My Muzzys sliders shipped from Schnitz Racing last Friday and arrived on Wednesday... so some stock must be slowly flowing in.
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'06 Passion Red ZX-14 | Black D&D Slip-ons | Speedo Healer | V1 | zumo 550 | Heli-Risers | PhantomX
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navigator
Expert Class
Posts: 308
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posted August 18, 2006 12:53 PM
quote:
-you should have called.
You have had way too much practice at this. You really crack me up!
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