trikchop
Expert Class
Posts: 247
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posted October 21, 2004 07:15 AM
tested: muzzy frame sliders
i was involved in a hit and run this morning an my 10. i ended up highsiding over a curb at around 50 mph. the frame slider survived even though it bent the flat aluminium bracket a little. i suspect had it been a low side the bracket wouldnt have even bent. the frame is un touched. but im not a happy camper
  
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swft
Needs a life
Full throttle!
Posts: One MEEEEEELLION
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posted October 21, 2004 07:30 AM
Fuck man! It's dangerous out there. Hope you aren't banged up too bad, and may the bastard who ran rot in hell...
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trikchop
Expert Class
Posts: 247
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posted October 21, 2004 07:34 AM
thanx swft, im fine just a little road rash on my elbows and ass. the sore part is my pocketbook .
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swft
Needs a life
Full throttle!
Posts: One MEEEEEELLION
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posted October 21, 2004 07:38 AM
I hear ya there...
When I highsided my ZZR1200 last year, that was a major bummer. But fuck, I came out with a whole-body bruise and a road cherry the side of a quarter on one elbow, so I was pretty philisophical about it. Good luck on getting it back together. You looking at plastics, subframe, front wheel, forks maybe triple tree?
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k bryant
Needs a job
Sponsor
Posts: 2911
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posted October 21, 2004 07:54 AM
Man thatz rotten news....
Thatz almost a compliment on how they worked! Itz nice to hear after all the other issues being thrown around on them.
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RobMuzzy
Expert Class
Posts: 295
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posted October 21, 2004 08:52 AM
trikchop- Most important thing is that you are OK. If you send me you're damaged slider parts so that we can evaluate them we will replace them at no charge.
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D
Needs a job
Posts: 3365
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posted October 21, 2004 09:10 AM
WOW!
Above and beyond the call there - good stuff.
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trikchop
Expert Class
Posts: 247
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posted October 21, 2004 09:17 AM
nah swft just plastics on the right side,fuel tank,rh rear set, rh clip on,brake lever,and my muzzy ti canister is scratched all to shit.
luckily i have an extra set of clip ons and rearsets that i bought on ebay. so here in a minute im gonna be able to ride it again, but itll be a while b4 i can make the right side pretty again
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trikchop
Expert Class
Posts: 247
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posted October 21, 2004 09:23 AM
Rob Muzzy, thanks ill definitly take you up on that.
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swft
Needs a life
Full throttle!
Posts: One MEEEEEELLION
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posted October 21, 2004 11:37 AM
Can't beat Muzzy's response and support.
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ZX10 Guy
Novice Class
Posts: 72
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posted October 21, 2004 05:16 PM
I can vouch for Rob's offer. They've taken care of getting me replacement parts after my crash.
Hey Rob, any news on whether you think a retrofit of the sliders is needed? I know you discussed some ideas with me on the phone. Just wondering if you had anything concrete yet.
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kz2zx
Pro
Nobody in Particular
Posts: 1166
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posted October 21, 2004 05:18 PM
Rob, I'll buy a pair week after next.
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RobMuzzy
Expert Class
Posts: 295
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posted October 22, 2004 07:24 AM
We have made a slight modification that will prevent the threads in the bracket from pulling out . Like ZX10 Guys did. All new kits include this mod. We are sending updated parts to all existing customers at no charge. If you bought sliders prior to this date and don't receive the update parts contact MUZZYS sales dept.
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SPROCKET
Expert Class
Posts: 211
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posted October 22, 2004 08:01 AM
That's outstanding customer service!
____________
AUT VINCERE AUT MORI.
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redelk
Moderator
Please... speak to the hand.
Posts: 3212
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posted October 22, 2004 11:37 AM
Rob, I purchased mine through my local dealer (Kawasaki Sports Center in Little Rock, AR). How would I go about getting the updated parts? If I need to contact your sales dept., what info is needed to get the order processed (i.e. date purchased, dealer's invoice number, etc.)?
____________
There are only three sports: bullfighting, motor racing, and mountaineering; all the rest are merely games.
-Ernest Hemingway
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dougmeyer
Needs a job
moderated
Posts: 2713
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posted October 22, 2004 02:21 PM
Red,
And others, if you bought "through" someone else, email me with the name of the original purchaser so we can do a work around. Include their name and also your name and address. If you are the purchaser of record you will receive the upgrade automatically.
Doug@muzzys.com
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ZX10 Guy
Novice Class
Posts: 72
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posted October 22, 2004 04:49 PM
Thanks Doug for the update. How long do we need to wait before we put in a call to you all?
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DB
Pro
Posts: 1932
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posted October 23, 2004 01:08 AM
I think this shows that muzzys does care about their parts and customers.
____________
Dan
04 ZX10r (Track only)
08 Concours14
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dougmeyer
Needs a job
moderated
Posts: 2713
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posted October 24, 2004 09:08 PM
I'll let y'all know when they start going out, but do like I said above if you didn't buy them from us.
Doug
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