TLR2000
Novice Class
Posts: 37
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posted May 30, 2004 06:12 AM
I'm Gonna miss the great service!
Some preface is required!
My local dealer has repeatedly disapointed me in many ways, I have tried to give them a chance to earn my business but they seem to resist in every way.
Yesterday as I was leaving my house I spotted a couple of sportbikes in the school parking lot, Thought they were taking a break! Got home an hour later and they were still there and a crowd was gathering so I strolled over to see what was up, A young gentleman with a less than 3 hour old 636R was taking his bike apart, I asked what the problem was and nobody knew, This young man's bike wouldn't start, I could go on but it's not nessasary for this story so I'll get to the point, The dealer sold this guy a bike, Poured the acid in the battery and gave him the keys, (I'm sure they thanked him for the check :-)) This is the same dealer that tells everyone that if they don't buy from them they will not service it, Not even warranty claims! The next closest Dealer is 85 miles away and of course the local dealer has closed for the weekend and this guy is pretty much screwed untill Tuesday, I took him to my garage and got him fixed up, He had no knowledge of the bike he had just purchased so I spent a little time with him and his riding buddy familurizing them with their bikes.
Damn I'm gonna miss the the "Great Service"
  
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Michael Lee
Zone Head
Purchase Ivy
Posts: 729
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posted May 30, 2004 06:46 AM
Charge him (3) hours!
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guzmanx-zx10r
Expert Class
2005 zx10r
Posts: 236
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posted May 30, 2004 08:29 AM
good going thats a great thing you did man its not everyday someone will stop and help someone like that and as for the dealer make it aware on here the name so no one will go there thats bullshitt to even think that they would do something like that i would be pissed.....anyone nice job mister..
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TurboBlew
Moderator
BUSY DOING THE SCHIAVO
Posts: 4590
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posted May 30, 2004 09:39 PM
Hehe.... its stories like this, have inspired me to open my own little garage where detail and service is priority.
Fuck these stupid dealerships.
____________
Official Charter Member of the RIDERS OF KAWASAKI MEMBERSHIP REVOCATION CLUB
Also a BadAss Internet Forum Moderator 4 Hire!! Come at me brah!
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beansbaxter
Needs a life
Posts: 5911
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posted May 30, 2004 10:21 PM
Dang dude. But you did a good service though...glad to hear there are at least people like you out there willing.
Saddens me when a dealer does that, ya know you want the customer to come back for future purchases, repeat business, network marketing by good word of mouth...dang I sound like one of my profs.
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jonwright
Needs a job
Posts: 2416
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posted May 31, 2004 06:08 AM
quote:
Hehe.... its stories like this, have inspired me to open my own little garage where detail and service is priority.
Fuck these stupid dealerships.
Ummmm...yeah. Even your 'service' isn't bike related I'm a repeat customer. 
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Way to go TL. By they way, what was wrong with the guy's bike?
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TurboBlew
Moderator
BUSY DOING THE SCHIAVO
Posts: 4590
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posted May 31, 2004 07:07 AM
Whats up buddy? 
____________
Official Charter Member of the RIDERS OF KAWASAKI MEMBERSHIP REVOCATION CLUB
Also a BadAss Internet Forum Moderator 4 Hire!! Come at me brah!
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kz2zx
Pro
Nobody in Particular
Posts: 1166
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posted May 31, 2004 08:09 AM
From the post, sounds like the dealer didn't charge the battery - just poured in acid. That's not good for it... was that what the issue was?
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TLR2000
Novice Class
Posts: 37
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posted May 31, 2004 04:14 PM
Yes! They filled the batt. and gave him the key, No walk around, nothing! Didn't even clean the bike up! Charged him retail for the bike, helmet, jacket and gloves!
I went in a couple of weeks ago and asked for their best OTD CASH price on a 10-R and they hit me at full retail, I asked the salesman (a guy that I have ridden with) if that was the best price he could do and he said "we don't deal on these" and our service is great!
Need I tell you that I bought somewhere else!
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