slo 10r
Novice Class
Posts: 44
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posted April 14, 2004 08:21 AM
 Edited By: slo 10r on 14 Apr 2004 09:33
Kawasaki standing behind their product
Alright fellas, here is the history and details...
Got the 10r in blue, noticed 2 weeks later that the rear pieces don't fit quite right. Went back to the dealer and looked at some others, a couple fit perfect and a couple didn't fit quite right. However, both sides on mine don't fit quite right but the right side is very excessive. Dealer told me to call Kawasaki, so I did. Kawasaki told me to go back to the dealer, have them check it out and to call a Kawasaki Tech. This morning, I did. They saw the "excessiveness" and opened a ticket. While talking to a friend in the parts department, the service fella told me that the Tech advised that it was plastic, and things like that happen. Now I am home, called Kawasaki and asked how they could be like that. They are looking into it.
EDIT - Dealer and Kawasaki just called me back, they are going to "goodwill" this piece. What a relief, it took a little while, but I am glad they are standing behind their product. Now I'm officially a happy Kawi fan again....
http://groups.msn.com/Mybikeandcarpics/zx10rdefect.msnw
____________
04 10r
Scotts Dampner / Muzzy Ti-slip on / PC USB / Fender Eliminator / European OEM blinkers / humped / windscreen / More coming
    
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Michael Lee
Zone Head
Purchase Ivy
Posts: 729
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posted April 14, 2004 09:41 AM
Great, thats all were asking. We all took chances with a first year bike. Stand behind us as we have with your product!
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beansbaxter
Needs a life
Posts: 5911
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posted April 14, 2004 09:55 AM
first year of a third gen....how long ago though has it been since the 2nd gen died off?
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Zammy
Expert Class
Posts: 411
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posted April 14, 2004 12:43 PM
That's one of the reasons I'm a Kawasaki fan. I've seen them warranty stuff over a couple of decades that I would be ashamed to ask for help on.
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Scott_in_FL
Novice Class
Posts: 95
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posted April 14, 2004 01:47 PM
My bike has the exact same problem! I guess it's somewhat comforting to know that others have a similar issue.
I never thought of complaining about it, but it does look like hell. There has to be a 1/8 inch gap between both side pieces and the middle piece over the tail light. You can see the white tail light housing fairly noticeably on a green bike. I've pushed and pulled on things, but to no avail.
I'll try taking it apart to see what is keeping it from laying flush. Congrats on the replacement though. Now, what exactly are they going to replace?
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slo 10r
Novice Class
Posts: 44
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posted April 14, 2004 05:04 PM
They will have to replace the entire right side rear fairing. The piece in the picture, the part that has the zx10r sticker on it, don't know how long it'll be, but at least it's coming......now, if I could only get my rear solo cowling/windscreen/Eurospec blinkers that i ordered.
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extremelean
Pro
Posts: 1651
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posted April 14, 2004 05:27 PM
rear cowl is one piece.
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