jonwright
Needs a job
Posts: 2416
|
posted August 06, 2003 03:38 PM
Muzzys is awesome!
Hey kids. I posted a thread a while back concerning the longevity of CF cans. To wit I wondered if I had been hot-rodding too much or what:
http://www.bikeland.org/board/viewthread.php?FID=1&TID=8120&set_time=
Well, I got off the phone with Muzzys and they are sending me a new Ti can. No charge.
Turns out the baffle was moving around by the time they got it (even though I told Dave I didn't think it was like that when it left here). They are chalking it up to manufacturing defect.
Anyway, I sneaked a peek at the packing before I sent it off and it was just moved forward to where the baffle was. Looks to me like the increased backpressure had relocated the packing away from the CF to allow the gas to burn the CF IMHO.
Anyway, I should have it next week.
The guys at Muzzys ROCK, man!
  
|
Hells Dark Lord
Needs a life
living life, and loving it.
Posts: 7981
|
posted August 06, 2003 04:12 PM
Good deal...there is no substitute for customer service......
____________
When in doubt, lean farther and go faster....
|
k bryant
Needs a job
Sponsor
Posts: 2911
|
posted August 06, 2003 04:14 PM
Very cool! I believe that's what I indicated could be the problem back on your thread from mid-July. Muzzy is their "after the sale".
|
jonwright
Needs a job
Posts: 2416
|
posted August 06, 2003 05:47 PM
 Edited By: jonwright on 6 Aug 2003 18:48
quote:
Good deal...there is no substitute for customer service......
No shit. Beats that HUGE post about that guy that got fooked buying a Hindle from some dood on the net, doesn't it? 
I had previously a very minor thing they helped me out with, and I am now a VERY loyal Muzzys guy (not that I didn't like 'em before).
Doug, post this one in the coffee area, muh man!
|
swft
Needs a life
Full throttle!
Posts: One MEEEEEELLION
|
posted August 06, 2003 07:33 PM
Just ordered a set of oval S/S cans for my ZZR1200. I've had great success with all the muzzy products I've bought! That being said, I have so much stuff, I'm gonna have to make a list and put some it up for sale. 
|
frEEk
Administrator
ummm... yeah
Posts: 9660
|
posted August 07, 2003 04:15 PM
lol! life is tough eh swft?
|
kawachan
Pro
Posts: 1031
|
posted August 07, 2003 08:15 PM
Yep, the guys up there handle business the right way!!
____________
RED NINJAS RULE!!
|
necro
Needs a job
My Grandma Is A Virgin
Posts: 2148
|
posted August 07, 2003 11:07 PM
There's nothing like good customer service.
____________
3829
|
necro
Needs a job
My Grandma Is A Virgin
Posts: 2148
|
posted August 07, 2003 11:08 PM
Like our service people say "The sales team sells the first unit, but service people sell every unit after that".
____________
3829
|
ZX12R NINJA
Expert Class
Posts: 113
|
posted August 07, 2003 11:21 PM
quote:
--------------------------------------------------------------------------------
Good deal...there is no substitute for customer service...... j
and to think I was going to get MICRON, you got my business MUZZY
|
ZX12R NINJA
Expert Class
Posts: 113
|
posted August 07, 2003 11:22 PM
There's nothing like good customer service.
____________
|
jonwright
Needs a job
Posts: 2416
|
posted August 15, 2003 06:56 AM
Got my new Ti can today. Looks nice. I'm SOOOOOO happy!
(pulling on shirt with both hands like nipples sticking out)
I'm as happy as a little girl!!!!
|
deathpulse
Pro
Posts: 1688
|
posted August 15, 2003 07:10 AM
Jon - that is a scary visual!
Muzzy's ROCKS - excellent products, EXCELLENT support and we even hear from them on the boards !!!
|
swft
Needs a life
Full throttle!
Posts: One MEEEEEELLION
|
posted August 15, 2003 08:29 AM
I think Jon is just slightly bent.
|
MadMike
Moderator
FEAR THE BLACK FLAG!!!!!!!!
Posts: 6579
|
posted August 15, 2003 10:13 AM
They are a great company! and there product is #1! I was lucky enough to see the facility in Bend. and Doug personally took christina and I around town just to show us the great town of bend! Thanks Doug and Rob for everything you guys have done for us!
Mad Mike
____________
200-MPH CLUB MEMBER!
|
Hells Dark Lord
Needs a life
living life, and loving it.
Posts: 7981
|
posted August 15, 2003 01:45 PM
Jon, we wouldnt expect a little girl to be anything but as happy as a little girl.....
____________
When in doubt, lean farther and go faster....
|
jonwright
Needs a job
Posts: 2416
|
posted August 16, 2003 06:13 AM
Wow. You know just what to say to make me feel special.
|
|
|
HOME
NEW TOPIC