RAC4IT
Needs a job
Bergie
Posts: 3009
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posted July 26, 2002 04:33 PM
Dynojet good customer service
Just wanted to let everyone know that I spoke with Dynojet and they are sending out a replacement unit right away. They received my defective PC3R however said they could not find any problems with it and had no problem connecting to it? However they are willing to and offered to send a "new" replacement which I thought was great customer service considering some vendors might have given a person a hassle if they can not duplicate the problem, so I give Dynojet two thumbs up for honoring my claim and supporting their product.
  
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ZHooligan
Moderator
Post Whore Extraordinaire!
Posts: 3829
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posted July 26, 2002 04:35 PM
They did the same for me.
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To those who do not count their life in years, but in how life
has touched them in the past and how much it can hold in the
future; -- Youth is forever.
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zx12richard
Pro
The Green Monster..
Posts: 1133
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posted July 26, 2002 05:42 PM
Same for me... But whats bothering me is so many going bad..... We had another one at the other place go bad...
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DaveInDaytona
Pro
Posts: 1696
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posted July 26, 2002 07:19 PM
They did the same for me and even sent me digital pictures documenting the cause of the failure, that was enlighting and I posted all that ages ago.
DJ is a stand up company in my book.
Dave
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DaytonaSportbikes Forum
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Red 12R Rocket
Novice Class
Posts: 59
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posted July 26, 2002 08:20 PM
Same for me..... although my new unit hasn't shown up yet. 
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Zhooligan
Moderator
Post Whore Extraordinaire!
Posts: 3829
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posted July 26, 2002 10:15 PM
The one troubling part in this is that all of us had functioning units and DJ replaced perfectly good ones withnew ones for us? And I did notice that my bike ran better with the new one and the the dyno and or computer could talk to the new one. uuummmm............?????
____________
To those who do not count their life in years, but in how life
has touched them in the past and how much it can hold in the
future; -- Youth is forever.
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