vozizm

Needs a job
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Posts: 4417
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posted March 05, 2006 06:18 AM
OT.. Pc virus help..
from my Virus scan thingy....
name= rqrol.dll
in folder= C:\windows\system32
source=?
detected as= Vundo
Detection type = trojan
status= moved failed{clean failed}
date and time
application =explorer.exe
My virus thingy wont move nor delete it, went into widows folder and it wont let me delete it...
GARCIAS IN ADVANCE FOR YOUR HELP!!
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VOZ
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chiapet12
Parking Attendant
Posts: 30
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posted March 05, 2006 07:12 AM
Hello im presuming that you are running windows xp, if so i would start computer in safe mode press f8 at start up, then search for that file and delete it manually it should be verry easy to find, just use windows search and make sure you click the boxes for system files and or hidden files. Or you can manually find the file go into C then Windows then system 32 files, (find the file) then right click on it and select delete , then reboot all should be good
Good luck and have a great day.
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vozizm

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posted March 05, 2006 09:13 AM
still no go sir..
it said file is being used by another program so i could not delete..
no other programs running..
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VOZ
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CrotchRocket

Moderator
Bracket Racing with Betsy
Posts: 8038
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posted March 05, 2006 09:53 AM
What anti virus and or Firewall do you have???
You may need to update it or buy a new 2006 version of your anti virus
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Jason Miller StreetBike Seminars
*****DragRacers do it better, because they dont cut Corners*****
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fish_antlers

Administrator
The Truth is Out There
Posts: 21895
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posted March 05, 2006 10:05 AM
VOZ....
it's free and should solve your probs... run it and follow the instructions, if any
http://housecall.trendmicro.com/
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What business is it of yours where I'm from, Friendo?
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frEEk

Administrator
ummm... yeah
Posts: 9660
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posted March 05, 2006 10:09 AM
it is quite possible that no anti-virus programs will work. there are some files that are set up so u can not delete them at all. i had one (spyware, not virus) that simply COULD NOT be deleted in windows. even using a special program specifically intended to delete fiels that wont' let themselves be deleted did not work. eventually i ahd to mount the drive as a slave drive (under linux as it happens) btu i screwed up in teh process and lsot the entire drive. anyway, if u can't get it to delete, try looking for one of those programs that deletes undeletable files. i can't remember the name of the one i used unfortunately.
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vozizm

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Posts: 4417
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posted March 05, 2006 10:20 AM
I have McAfee, and it detected it but cant delete it...
it is uptodat, trying to contact Mcafee now to get some customer support!!
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VOZ
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frEEk

Administrator
ummm... yeah
Posts: 9660
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posted March 05, 2006 10:31 AM
have you tried this method yet?
http://www.softwarepatch.com/tips/howto-delete-xp.html
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BA

Pro
Posts: 1592
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posted March 05, 2006 11:19 AM
One excellent program from McAfee is called Stinger. It is free to download and usually is effective at removing known virus' and trogans and the like.
http://vil.nai.com/vil/stinger/
McAfee removal instructions for VUNDO are here:
http://vil.mcafeesecurity.com/vil/content/v_127690.htm
Also, since your issue seems to be related to Internet Explorer, you can run the "Hijack This" application to see if it helps. It is excellent at removing those pesky programs that infect the browser.
http://www.download.com/HijackThis/3000-8022_4-10379544.html?tag=lst-0-1
Of course, there are the other two well known programs of SpyBot - Search&Destroy and Lavasoft - Ad-aware. They are effective against certain virus, trojans and the like.
www.ad-aware.com
http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10399602.html?tag=lst-0-1
http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10401314.html?tag=lst-0-1
Good Luck!
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vozizm

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posted March 05, 2006 01:07 PM
quote: have you tried this method yet?
http://www.softwarepatch.com/tips/howto-delete-xp.html
yup this one worked it is gone!!!
moveonboot
GRACIAS FELLAS!!!
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VOZ
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