TedG
Moderator
Posts: 8222
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posted January 27, 2006 08:34 AM
If the dealer did in fact buy it from Arai directly, I agree that this is bullshit. But it still sounds like some middleman is to blame. Maybe the way to resolve this is find if they will honor the warranty on such an old helmet. If not then you have some teeth.
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Ted
2000 Green ZX12 sold
The fast color!!
Green 2005 ZX10R
2009 Concours Black ABS
  
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Drowland
Zone Head
Posts: 733
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posted January 28, 2006 03:31 PM
Well I see how the BBB does... Just sent them this I ordered a racing motorcycle helmet on 092806 because the helmet I currently have is old and wanted a new helmet similiar to what I already had and in order for me to race I have to purchase a new one because the helmets are time sensitive and in is against the rules of WERA,CMRA,CCS etc. to use a helmet on the track over 5 years of age. The helmet must go threw inspection upon getting on the track. It also states on the helmet that the helmet must not be worn longer than 5 years of ownership or discard of after 7 years of manufacture. Arai are expensive helmets 486.00. Upon having a problem I noticed when I had to submit for warranty that my helmet was manufactured in 02. This helmet was supposet to be brand new and they are time sensitive like milk. After I called the company they acted like I was a idiot for complaining about the date.. After making several attempts to get this resolved Arai told me there is nothing they can do. Even talked to a nice lady at Arai and she agrees with me and understands but she says her hands are tied. The dealer that ordered the helmet thru Arai name is Nole at Triad Powersports in Greensboro, NC 336-852-4228. He can't get them to do anything as well. I bought a new helmet. Not a 2002 helmet. This helmet is only good for less than 1 season and then I have to throw it away. Yes a 486.00 helmet. I can document everything.
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Drowland
Zone Head
Posts: 733
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posted January 28, 2006 03:31 PM
Funny as hell fuck them!
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TedG
Moderator
Posts: 8222
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posted January 28, 2006 07:51 PM
Damn it, Next time let me read it and correct the spelling so they take you seriously. It is THROUGH tech inspection.
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Ted
2000 Green ZX12 sold
The fast color!!
Green 2005 ZX10R
2009 Concours Black ABS
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Drowland
Zone Head
Posts: 733
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posted January 28, 2006 07:54 PM
Fuck it there wasn't spell check on there complaint form. It should get them good.
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rc51eviltwin
Novice Class
Posts: 44
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posted January 30, 2006 08:20 PM
i think the dealer you bought it from got it from another middle man and has no one to get THEIR money back from.in any case that really sucks!!
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2000 ZX12r>>sold
2001 RC51>>sold
1988 FLSTC>>sold
2004 ZX10>>sold
'07 GSXR 1000
"05 CBR 1000
'89 NSR 250
'05 metrakit
'03 SV 650
'01 FLTRI
'07 custom hardtail
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warbird
Needs a job
Posts: 2739
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posted January 31, 2006 03:31 PM
Not getting the response I thought I would but will keep trying...................
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I'd Rather Be Roadracing.
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Drowland
Zone Head
Posts: 733
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posted January 31, 2006 05:44 PM
I do appreciate the try. They are not the same company they use to be. Basically they told me I was crazy.
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TedG
Moderator
Posts: 8222
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posted January 31, 2006 05:54 PM
quote:
Fuck it there wasn't spell check on there complaint form. It should get them good.
Look up iespell in google and download it. Then you can just right click on any input box like the ones we use here and it does it. One just has to remember to use it.
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Ted
2000 Green ZX12 sold
The fast color!!
Green 2005 ZX10R
2009 Concours Black ABS
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