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BIKELAND > FORUMS > ZX-14.com > Thread: Brock's customer service rocks! NEW TOPIC NEW POLL POST REPLY
burnout


Expert Class
Posts: 216
posted January 31, 2007 08:58 AM        
Brock's customer service rocks!

I had ordered one of the first ceramic coated street megs from Brock's. Turns out there was a dime sized defect in the ceramic coating on the megaphone itself and some silk screen flaws on the badge. Aside from that, I had wanted to get the baffle end cap ceramic coated and made arrangements with EJ to send it in to have this done. Instead of removing the baffle I just sent in the entire megaphone.

THEY SENT ME BACK A RECOATED MEGAPHONE THAT WAS ABSOLUTELY FLAWLESS! I'm so impressed with these guys, they obviously know how to take care of their customers.
____________
1/8 5.66@129.77
1/4 8.74@159.60

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oldkawboy


Needs a job
Posts: 2125
posted January 31, 2007 10:34 AM        
Wish every business was as committed as Brocks. His enthusiasm makes our sport even that much better.
Thanks for the post, always good to hear favorable things.
Dan

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Hawkman


Zone Head
Posts: 747
posted January 31, 2007 10:41 AM        
Yeah...Brock's can't be beat.
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jeepersracing


Expert Class
Posts: 107
posted January 31, 2007 02:04 PM        
he is grat to deal with .we have never had any promblem hell he even answers the phone how many company owner still do that
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stevewfl


Moderator
Posts: 27920
posted January 31, 2007 02:06 PM        
+1 on all positive "dealings with Brock's" experience comments.
____________
2010 Concours14
'08 R1 YAMAHA
ZX14 gone!
CBR600RR track bike

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BlackMagic14


Needs a job
Posts: 2058
posted January 31, 2007 02:48 PM        
I put my Ceramic pipe on last night this thing LOOKS AMAZING I will post pics soon BROCK IS THE MAN
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brent davis


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Posts: 504
posted January 31, 2007 04:16 PM        

____________
Black '06 ZX-14

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CrotchRocket


Moderator
Bracket Racing with Betsy
Posts: 8038
posted January 31, 2007 05:48 PM        
Got that right ^
____________
Jason Miller StreetBike Seminars

*****DragRacers do it better, because they dont cut Corners*****

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BlackMagic14


Needs a job
Posts: 2058
posted January 31, 2007 06:24 PM        
I will post pics when it quits snowing and sleating but trust me this thing is AMAZING
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bigdtd


Needs a job
Interceptors
Posts: 4209
posted January 31, 2007 07:27 PM        
washing the bike found a spring gone, e-mailed brock, he sends me two replacements no charge, plus the bike runs OUTSTANDING, performance and service = brocks couldn't be happier


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2006 Black ZX-14,6 inches over,16/42, flies out,BMC Street Filter,Brock's Street Meg,Brock's Radial Mount Strap,PClll with Race map,Dynojet LCD w/Techmount, ZX-14 fender eliminator,Pilot Power2CTs,Speedohealer,Pazzo Levers,Cox Radiator Guard, Garmin Nuvi 265WT

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smokinZX14


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Posts: 10197
posted January 31, 2007 07:41 PM        
+1 Brock is number one in my book.......
____________
Smokin Performance Cycles..
Tampa Bay , FL .. Brocks Performance Dealer ..
Gen 2 ZX14R Best ET 8.43 , Best MPH 164.95

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Tool man


Needs a job
Posts: 4493
posted January 31, 2007 09:14 PM        
Same here. I recomend Brock all the time
____________
The banks are failing..
The banks are failing...
Invest in Ammo

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stevewfl


Moderator
Posts: 27920
posted January 31, 2007 09:59 PM        
quote:
washing the bike found a spring gone, e-mailed brock, he sends me two replacements no charge,


He sent two extra's in the box with my pipe
____________
2010 Concours14
'08 R1 YAMAHA
ZX14 gone!
CBR600RR track bike

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burnout


Expert Class
Posts: 216
posted February 01, 2007 06:38 AM        
Sorry the pics are so dark the sun was fading fast.








____________
1/8 5.66@129.77
1/4 8.74@159.60

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bigdtd


Needs a job
Interceptors
Posts: 4209
posted February 01, 2007 06:12 PM        
the black looks great, its full stealth mode
____________
2006 Black ZX-14,6 inches over,16/42, flies out,BMC Street Filter,Brock's Street Meg,Brock's Radial Mount Strap,PClll with Race map,Dynojet LCD w/Techmount, ZX-14 fender eliminator,Pilot Power2CTs,Speedohealer,Pazzo Levers,Cox Radiator Guard, Garmin Nuvi 265WT

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