crispin
Expert Class
Posts: 288
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posted October 06, 2004 07:29 AM
 Edited By: crispin on 29 Oct 2004 07:43
Review of Planet Superbike (they fixed it)
I saw someone with some nice looking rim stickers who said they bought them from planetsuperbike.com
They looked good so I ordered some.
I placed an order for some Rim Accent Decals and some Rim Logos
(The accents go on the side of the rim and the logos fit on the rim between the spokes)
I ordered them the first week of Septemebr and was charged $8.00 for US Priority Shipping.
I had mostly forgotten them by the time the box arrived on Oct 4th (1 month later)
The total order came to $44.85 (for some stickers??) and the most expensive stickers (the rim logos @ $18.95) were missing.
3 calls later they actually answered the phone and told me they would send out the missing sticker.
The quality of the stickers were ok and they did not come with any directions or tips on how to install.
I bought more than I needed and was glad as I messed up alot of them trying to get them to fit the curve of the wheel.
IMO I do not think this is a great company to deal with. I do not feel heavely riped off or anything just not very happy with them. I would not order from them again nor would I recommend them to the board.
Also on a side note I would like to see some more reviews on this board as they are very helpful to everyone.
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04 ZX10-R Blue
slightly mod'd...
  
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crispin
Expert Class
Posts: 288
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posted October 29, 2004 04:34 AM
Edited By: crispin on 29 Oct 2004 07:43
Just to update everyone.
It has now been 24 days since I spoke to them about my missing stickers...
edited my post as the problem seems to have been corrected.
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04 ZX10-R Blue
slightly mod'd...
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crispin
Expert Class
Posts: 288
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posted October 29, 2004 04:48 AM
great here is the reply to the email I just sent them
***** Do Not Reply *****
Due to high volumes of email Please allow up to 48 hours for a response if your email was requesting further information or tech support.
Thank you,
Planet Superbike
http://www.planetsuperbike.com
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04 ZX10-R Blue
slightly mod'd...
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crispin
Expert Class
Posts: 288
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posted October 29, 2004 04:48 AM
here is a pic of the stickers (which I do like)
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04 ZX10-R Blue
slightly mod'd...
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rootskir6
Parking Attendant
Posts: 1
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posted October 29, 2004 06:34 AM
Here is our response for the hate comments Mr. Schnur left about us. Please visit this link:
http://www.planetsuperbike.com/Crispin.htm
to see the the unclamied box that was returned to us and the tracking info from usps.com that clarifies this problem. We stand behind our products and if there's a problem we will fix it..
Planet Superbike
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crispin
Expert Class
Posts: 288
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posted October 29, 2004 06:41 AM
Edited By: crispin on 29 Oct 2004 07:44
hmmm.
I think I just got bitch slapped?
Anyway great that they sent it out.
Obvously a problem with the post office.
I have a live-in housekeeper and live in a very secure guard gated neighborhood.
So I have no issues with planetuperbike.com other than them not sending it the first time, being hard to reach, and not contacting me when the package was returned to them.
As you can see from the pic I posted I happen to like the stickers.
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04 ZX10-R Blue
slightly mod'd...
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