ninja12
Needs a job
Posts: 3310
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posted November 20, 2003 10:39 AM
Kawasaki warranty question
Anyone even heard of a case where kawasaki would warranty
parts and 1/2 the labor?
My first thought is BS.
Can this be true or is the dealer tring to squeeze a few extra dollars for his pocket.
  
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keith
Expert Class
Posts: 155
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posted November 20, 2003 11:10 AM
Only heard of this when the machine is past its two year warranty period. Then its a good will gesture on behalf of the importer. Keith
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rac4it
Needs a job
Bergie
Posts: 3009
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posted November 20, 2003 11:23 AM
Call Kawasaki and find out. They actually are pretty helpful over the phone.
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ninja12
Needs a job
Posts: 3310
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posted November 20, 2003 01:33 PM
Bike has 3 yr extended warranty.
Call Kawi , great idea anyone have a number?
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TurboBlew
Moderator
BUSY DOING THE SCHIAVO
Posts: 4590
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posted November 20, 2003 01:44 PM
BULLFUCKINGSHIT. That dealer is trying to line his pockets. There is no 1/2 way point.. they either warranty it or they dont!
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redelk
Moderator
Please... speak to the hand.
Posts: 3212
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posted November 20, 2003 01:56 PM
I call BULLSHIT! No such thing as a 1/2 labor deal. If KMC would cover the parts, they would cover the labor.
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extremelean
Pro
Posts: 1651
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posted November 20, 2003 01:58 PM
here's the #..... 949-770-0400
Probably ask for someone in consumer affairs.
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ninja12
Needs a job
Posts: 3310
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posted November 20, 2003 05:07 PM
Thanks guys,
That's what i thought.
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redelk
Moderator
Please... speak to the hand.
Posts: 3212
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posted November 20, 2003 06:29 PM
I would like to hear what KMC's CA folks say about it. Keep us posted, please.
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mrfast
Expert Class
Posts: 114
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posted November 21, 2003 07:39 PM
In my 7 years at a Kaw dealership, I have seen them agree with a "parts only" deal several times.I would have to question the half labor. In almost all the instances they have agreed to this,the customer had purchased an extended warranty and was within 1 year after it had expired.Good Luck!
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keith
Expert Class
Posts: 155
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posted November 22, 2003 01:35 AM
Likewise over in the UK. I've been a Kawa dealer for 26 years and have only had a few instances of this when the bike is outside its full warranty and KMUK are making a good will contribution towards the parts and/or labour. This money comes from a fund put aside for deserving cases. i.e. original owner, not excessive mileage, full dealer service history, m/c not neglected (corroded) etc. I always find KMUK very fair with these matters if approached in the right manner. Keith
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Hells Dark Lord
Needs a life
living life, and loving it.
Posts: 7981
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posted November 22, 2003 05:39 PM
I am calling BULLSHIT on this too...KMC is very good about there warranty, Ihave had issues with mine a few times nad called them direct, and got parts covered that thye prolly could have said no on, and they covered them in FULL...ALWAYS.....
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