entropy
Moderator
Posts: 8671
|
posted November 24, 2002 01:54 AM
Muzzy damper: oil leaked out
My bike was in the shop for a mo or so and yesterday I happily brought it home. EXCEPT, I noticed oil under the Muzzy steering damper and now there is no damping.
Anyone know how to fix this? Or do I have to send it back to Muzzy??????
Thx in advance for any helpful comments you may have.
____________
This moderator uses moderation in moderation
  
|
VincentHill
Needs a life
Posts: 6520
|
posted November 24, 2002 05:03 AM
I have 4 questions?? What were they supposed to be going in the shop to your bike?? Have you looked carefully at the unit to make sure it is the one that went in on the Bike?? How do you know that the Oil leaked out?? Last, what relationship do you have at this shop?? (Is it a "Shop" or a Kawasaki Dealer?)
____________
Made History @ Daytona and still one fast old man!!
|
entropy
Moderator
Posts: 8671
|
posted November 24, 2002 06:10 AM
 Edited By: entropy on 24 Nov 2002 06:12
VH,
if it was a shop I wasn't familiar with, i'd have the same questions, but this is definitely not the case.
This place (KS Cycle works in Katy, TX) had built my engine to 1375 last year and now they brought it up to 1427. Melted Mastercard, SURE, but WOO-HOO!! Can't wait to get it to the track this afternoon!!!! Kevin would no more steal parts than he would rush a rebuild and that he doesn't do.
The damper problem is one that has been coming for a bit, just got more evident by having the bike sitting for a a mo and a half. The fluid is just slowing seeping out. 
____________
This moderator uses moderation in moderation
|
entropy
Moderator
Posts: 8671
|
posted November 24, 2002 06:14 AM
VH,
if it was a shop I wasn't familiar with, i'd have the same questions, but this is definitely not the case.
This place (KS Cycle works in Katy, TX) had built my engine to 1375 last year and this time brought it up to 1427 this time: WOO-HOO!! Can't wait to get it to the track this afternoon!!!! Kevin would no more steal parts than he would rush a rebuild
The damper problem is one that has been coming for a bit, just got more evident by having the bike sitting for a a mo and a half. The fluid is just slowing seeping out.
____________
This moderator uses moderation in moderation
|
WhiteLightning
Novice Class
Posts: 41
|
posted November 24, 2002 06:42 AM
Entropy,
Call Muzzy, known problem. They will ship a new one when they get yours back, or secure the new one with a credit card.
WL
|
MadMike
Moderator
FEAR THE BLACK FLAG!!!!!!!!
Posts: 6579
|
posted November 24, 2002 07:46 AM
Edited By: MadMike on 24 Nov 2002 07:47
dude Id use super glue!
|
entropy
Moderator
Posts: 8671
|
posted November 24, 2002 08:22 AM
quote:
Entropy,
Call Muzzy, known problem. They will ship a new one when they get yours back, or secure the new one with a credit card.
WL
WL,
thx for the info. I had not heard of this problem. I assume that they just want the damper itself back, eh?
Time to call Curt or Dave on Monday.
____________
This moderator uses moderation in moderation
|
WhiteLightning
Novice Class
Posts: 41
|
posted November 24, 2002 11:09 AM
Entropy...
Welp, I'll go on record.
I do believe Muzzy's should have taken action on a product that they knew was bad. Especially something one could consider a safety device.
They know its a problem. It was a run of dampers that was bad. You can call em up and get them to replace just the damper.
WL
|
swft
Needs a life
Full throttle!
Posts: One MEEEEEELLION
|
posted November 24, 2002 12:31 PM
I had no problem getting my muzzy damper replaced. Sent them the old one in a plastic bag, got the new one the next week.
|
ZHooligan
Moderator
Post Whore Extraordinaire!
Posts: 3829
|
posted November 24, 2002 12:51 PM
Don't know what the issue is, but this is not an unusual isue for the MUZZY Damper. MUZZY has replaced all three of the ones I know persoanlly. MUZZY has stood behind the product. i.e. as Swft indicated above.
____________
To those who do not count their life in years, but in how life
has touched them in the past and how much it can hold in the
future; -- Youth is forever.
|
VincentHill
Needs a life
Posts: 6520
|
posted November 24, 2002 02:49 PM
Was this around the time everyone got theirs from Spencer?? I bought mine near that time (Actually, a little before!) (September 02??)
____________
Made History @ Daytona and still one fast old man!!
|
WhiteLightning
Novice Class
Posts: 41
|
posted November 24, 2002 04:11 PM
Ok... I guess I'm the only one.
If you have a known bad run. Take action to retrieve the sold units. Even if you can't reach everyone, or can only reach distributors... at least you tried. Replace the unit when asked? Yes, that's the least you can do.
WL
|
cowboy
Pro
Posts: 1061
|
posted November 24, 2002 08:47 PM
YA,the least!
|
entropy
Moderator
Posts: 8671
|
posted November 25, 2002 08:37 AM
I just got off the phone with Muzzy's.
No immediate service for me; I send it back to them, they send it back to OEM, then someday I will get some action.
Hey, why did I expect anything different, I'm just a guy, not some large bike shop.
____________
This moderator uses moderation in moderation
|
ZHooligan
Moderator
Post Whore Extraordinaire!
Posts: 3829
|
posted November 25, 2002 09:41 AM
Those two bolts I had to install for my Scotts damper don't seem so bad now! But then I didn't think they were all that hard in the first place!
____________
To those who do not count their life in years, but in how life
has touched them in the past and how much it can hold in the
future; -- Youth is forever.
|
entropy
Moderator
Posts: 8671
|
posted November 25, 2002 10:35 AM
quote:
Those two bolts I had to install for my Scotts damper don't seem so bad now! But then I didn't think they were all that hard in the first place!
That's it ZH, kick a man when he's down  bahahahahahahaha!!!
____________
This moderator uses moderation in moderation
|
RAC4IT
Needs a job
Bergie
Posts: 3009
|
posted November 25, 2002 10:39 AM
I had the same problem with my Muzzys damper, there was a bad batch of Hyperpro units shipped around the 9/11 attacks, that is when I got my original that leaked. I emailed Doug @ Muzzys and sent it back, they sent a brand new one no problem. They are aware of the issue.
|
cowboy
Pro
Posts: 1061
|
posted November 25, 2002 12:01 PM
quote:
I had the same problem with my Muzzys damper, there was a bad batch of Hyperpro units shipped around the 9/11 attacks, that is when I got my original that leaked. I emailed Doug @ Muzzys and sent it back, they sent a brand new one no problem. They are aware of the issue.
Bergie,have you bought anything from Muzzys that actually worked??????????Glad I bought the Scotts
|
magzx12r
Expert Class
Posts: 252
|
posted November 25, 2002 03:11 PM
"1427" Damn entropy, that thing must be killer. Can K&S dyno tune or do they still have the standard dyno?
____________
Mark
'03 ZX-12R
'12 1199S
|
entropy
Moderator
Posts: 8671
|
posted November 25, 2002 04:25 PM
KS does before & after pulls on their DJ150, but Kevin doesn't have the DJ250 with a tuning link so.... it means a trip to scenic Dallas; always a pleasure.
____________
This moderator uses moderation in moderation
|
SpencerCyclecom
Zone Head
Posts: 535
|
posted November 25, 2002 04:28 PM
Edited By: SpencerCyclecom on 25 Nov 2002 16:30
Hold on fellows!
First Muzzys has NO way of knowing about ANY "bad batch" or "bad run" of dampers. They do not make the unit.
The manufacturer IS taking care of the promblem( No iam NOT saying there is a actuall problem--only saying that the oem will fix it) and Muzzy is being the middle man handl
We have had this happen with other dampers SO do NOT go on a witch hunt. It is a hydraulic cylinder and they DO have seals that will leak. Sometimes they leak after a long time and sometimes they leak premature.
It just happens sometimes. Muzzys IS standing behind the product and taking care of the units that start leaking(remember they have NO way of KNOWING which one are leaking or will start to leak---they ARE NOT numbered) and that is more than the other companys have shown us. This is one of the reasons we try to sell the units over the others.
Bottom line is the Muzzy damper is a GREAT piece that works as intended and they DO stand behind the parts they sell.
____________
Thanks
Doug Ray
SpencerCycle.com
SpencerCycle Center Inc.
Spencer Performance Group Inc.
Toll Free 1-800-510-1945 ext #10
International 1-800-510-1945 ext #11
Local/Tech 1-704-642-0987 ext #12
Fax 1-704-642-0987
|
TurboBlew
Moderator
BUSY DOING THE SCHIAVO
Posts: 4590
|
posted November 25, 2002 07:52 PM
I noticed Muzzys is now sending warranty cards with products for registration! Cool deal!
____________
Official Charter Member of the RIDERS OF KAWASAKI MEMBERSHIP REVOCATION CLUB
Also a BadAss Internet Forum Moderator 4 Hire!! Come at me brah!
|
swft
Needs a life
Full throttle!
Posts: One MEEEEEELLION
|
posted November 25, 2002 09:28 PM
Whoa! Really? I've never seen one yet, but I haven't bought anything in a while. Cool deal.
|
ZHooligan
Moderator
Post Whore Extraordinaire!
Posts: 3829
|
posted November 25, 2002 11:14 PM
Purpose of the Waranty card beinh what? In Washington State if you sell it via regular retail or mail the seller is responsible for Warranty whether the buyer has a warranty card or not. Am I missing something here?
____________
To those who do not count their life in years, but in how life
has touched them in the past and how much it can hold in the
future; -- Youth is forever.
|
TurboBlew
Moderator
BUSY DOING THE SCHIAVO
Posts: 4590
|
posted November 26, 2002 04:15 AM
Z, I dont know what the act purpose is except to maybe keep track of buyers and the parts? (or maybe its just related to the steering dampner)
____________
Official Charter Member of the RIDERS OF KAWASAKI MEMBERSHIP REVOCATION CLUB
Also a BadAss Internet Forum Moderator 4 Hire!! Come at me brah!
|
|
|
HOME
NEW TOPIC