TedG
Moderator
Posts: 8222
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posted August 18, 2002 08:43 AM
No drag starts for me either and no fanning the clutch for wheelies.
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Ted
2000 Green ZX12 sold
The fast color!!
Green 2005 ZX10R
2009 Concours Black ABS
  
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fish_antlers
Administrator
The Truth is Out There
Posts: 21896
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posted August 18, 2002 05:49 PM
well ted... something is wrong cuz it slips and it's fucked, and the dealer doesnt want to touch it under warranty. I am pretty pissed about this and I'd like to see this thing solved not only for me, but for all thje other 12 owners out there.
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CITY BOY 12
Parking Attendant
Posts: 30
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posted August 18, 2002 07:50 PM
WELL LET ME PUT IN MY TWO CENTS!! Going SOUTH on I95 just out side of RICHMOND VA this weekend.Running about 75 maybe 80 but no faster then that,went from 6-5 gear to pass let off of the clutch hit twisted the gas and BAM! Blew the basket a part as if that was not anuff it also blew apart the case cover!! Call the dealer the next day he tells me that the extended warranty I have would not cover any of it.So put me on that list I'M IN!!!!! P.S. NEED BASKET,HUB,CASE COVER HELL I NEED THE HOLE SET UP!! ANYONE GOT THEM TO SELL??
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ZX12Girl
Pro
Adrenaline Junkie
Posts: 1740
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posted August 18, 2002 08:10 PM
 Edited By: ZX12Girl on 18 Aug 2002 21:15
Yes - The clutch sucks!!!! I am not sure how I could help....Don't have a clue on the contacts or how to go about this type of thing!!!
I do not know how in the hell, you guy's are getting that kind of milage out of a clutch!!!! My original clutch lasted the longest but I still fried it (BEFORE TAKING IT TO THE TRACK)!!!
Right now, we (Really only Kzz1  ) have to change the clutch plates every other trip to the Drag Strip (With Cool Down Time)!!! Why??? Well, the clutch plates are blued....Why???? LACK OF OIL.....Understanding that I am very hard on my bike NOW....I can accept a few clutches but I do think that the life of a clutch should be a little longer....and probably would if it had some kind of lubrication!! Everytime that we take a set out....it is DRY as Hell!!!
I talked to a "Well Known Kawasaki Rep" (won't say who) but he was telling me all about the new '02 ZX12R and all the improvements - he said that they (and I quote) "Fixed the Clutch Oiling Problem"......Well, if there is nothing wrong with the 00-01, then why did they have to FIX Anything!!!!
I am in....Where do I sign????
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Life is an adventure. Are you driving?
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ZX12Girl
Pro
Adrenaline Junkie
Posts: 1740
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posted August 18, 2002 08:12 PM
quote:
P.S. NEED BASKET,HUB,CASE COVER HELL I NEED THE HOLE SET UP!! ANYONE GOT THEM TO SELL??
Muzzy!!!
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Life is an adventure. Are you driving?
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deathpulse
Pro
Posts: 1688
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posted August 18, 2002 08:41 PM
I haven't had any problems (yet) - prolly cause I ride like a wimp most of the time - but I'm in to sign a petition.
BTW - if the 02 has a better basket/clutch set up, is it cheaper/as good as the Muzzy? Can we 00 and 01 owners swap out for the 02 setup easy? Anyone know?
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fish_antlers
Administrator
The Truth is Out There
Posts: 21896
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posted August 18, 2002 09:05 PM
quote:
he said that they (and I quote) "Fixed the Clutch Oiling Problem"......Well, if there is nothing wrong with the 00-01, then why did they have to FIX Anything!!!!
EXACTLY.
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TurboBlew
Moderator
BUSY DOING THE SCHIAVO
Posts: 4590
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posted August 18, 2002 09:39 PM
Cityboy, you need to find a new dealer. If the clutch failed like you stated, its covered...PERIOD!
That seems to be the biggest problem, is find a dealer or dealers that will do warranty work.
quote:
WELL LET ME PUT IN MY TWO CENTS!! Going SOUTH on I95 just out side of RICHMOND VA this weekend.Running about 75 maybe 80 but no faster then that,went from 6-5 gear to pass let off of the clutch hit twisted the gas and BAM! Blew the basket a part as if that was not anuff it also blew apart the case cover!! Call the dealer the next day he tells me that the extended warranty I have would not cover any of it.So put me on that list I'M IN!!!!! P.S. NEED BASKET,HUB,CASE COVER HELL I NEED THE HOLE SET UP!! ANYONE GOT THEM TO SELL??
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Official Charter Member of the RIDERS OF KAWASAKI MEMBERSHIP REVOCATION CLUB
Also a BadAss Internet Forum Moderator 4 Hire!! Come at me brah!
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fish_antlers
Administrator
The Truth is Out There
Posts: 21896
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posted August 19, 2002 06:11 AM
Turbo... I think yer wrong here... why would one dealer be able to cover it and another not... My dealer is pretty good... I have watched them fone KAwi... it is Kawi refusing to cover the clutch (at least in my case), not the dealer... the dealer just wants to get paid and doesnt want to be out of pocket $$$.. totally understandable.
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ninja12
Needs a job
Posts: 3310
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posted August 19, 2002 06:47 AM
Fish, Turbo is right on this one. I know first hand.
When my basket blew, first dealer offered to sell me a
basket for $400 and the second fixed it under warranty.
Both said they called Kawasaki!
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fish_antlers
Administrator
The Truth is Out There
Posts: 21896
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posted August 19, 2002 08:18 AM
well... what gives with Kawi then?
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TedG
Moderator
Posts: 8222
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posted August 19, 2002 09:12 AM
As far as one dealer fixing something and another wont. It boils down to this a mfg. needs to rely on the dealer to explain the problem properly, depending on how they do that has a huge effect on the outcome. A good dealer will know who to ask for and get it through. A shit dealer call and says the clutch is slipping and that is it. Then the msg answers back with that is a normal wear item. A dealer can insist that the customer has a valid gripe and get at least a teardown to find the problem, if the clutch is indeed dry, they have to communicate that to Kwak. Your dealer is not trying hard enough. Remember I worked in a bike shop for over 10 years and very seldom did I ever have a claim turned down.
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Ted
2000 Green ZX12 sold
The fast color!!
Green 2005 ZX10R
2009 Concours Black ABS
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fish_antlers
Administrator
The Truth is Out There
Posts: 21896
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posted August 19, 2002 09:20 AM
Well, I understand that Ted, however I know my dealer quite well.. they have explained to me in no uncertain terms that Kawi Canada isnt warrantying any clutches... And the guy has worked there for 20 years...
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Y2KZX12R
Needs a job
CompetitionCNC.com
Posts: 3762
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posted August 20, 2002 01:04 PM
Fish, this guy has been around for quite some time, right? So wouldnt you think he would know how to get somthing covered if he REALLY wanted to?
Like ted said, its all how its worded and how the case is presented. I'm not saying he should lie to Kawi but he needs to make a convincing case. The factory reps have to deal with very unknowledgeable people working at dealerships. I've seen very few people working at bike dealerships that have a clue AND give a shit about the customer. Its pathetic around here. When a friend had engine trouble a few years back one dealership told me that they dont take engines out let alone rebuild one!!! They requested that he bring the bike to another dealer. After a short conversation with the "mechanic" that worked there I thought that would be best as well. Pathettic.
I'm not saying that your dealer is like that but you have to understand Kawis perspective on warranty claims. Its all about the presentation of the information to the rep. and what the reputation and relationship of the dealership is to the rep. Its really that simple.
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CrotchRocket
Moderator
Bracket Racing with Betsy
Posts: 8038
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posted August 20, 2002 04:44 PM
Kawasaki knows that they didnt make the clutch set up correctly!!! I bought the Billet Basket, Muzzy Hub and did the work myself!!! Who ever gets a good lawyer and presents a case to Kawasaki, I will gladly put my name on the list since my clutch was NOT up to par!!! I dont know anyone that wants to help this cause... I wish I could do more!!!
CrotchRocket
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*****DragRacers do it better, because they dont cut Corners*****
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TurboBlew
Moderator
BUSY DOING THE SCHIAVO
Posts: 4590
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posted August 21, 2002 03:08 AM
Fish, you should know by now Ive got no "love" for dealers in general. I would like to patronize one that is worthy, but I havent found one yet. I was VERY suprised that a dealer would do anything for a bike that wasnt purchased there. But they did warranty my clutch that I abused. I didnt pay dime ONE for the clutch parts or labor.
The dealer DID insist on me bringing the bike by after I received my parts mistakenly from the parts counter dweeb.
I could ride down this weekend and find out exactly what the service guy did for me, but there is no way the shop "ate" the charge.
There is a BIG difference in presentation of the problem. Its too bad V. Hill wont register here, he has a decent dealer he works with and somehow convinced Kawi to warranty his rear shock. Using the allowance Kawi gave on the labor and parts, he ponied up a couple hundred bucks and got a replacement Ohlins unit.
I hope you get your problem addressed! Ill sign a petition, but I really dont think its worthy of a recall.
Maybe a "group buy"...lol 
quote:
Turbo... I think yer wrong here... why would one dealer be able to cover it and another not... My dealer is pretty good... I have watched them fone KAwi... it is Kawi refusing to cover the clutch (at least in my case), not the dealer... the dealer just wants to get paid and doesnt want to be out of pocket $$$.. totally understandable.
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Official Charter Member of the RIDERS OF KAWASAKI MEMBERSHIP REVOCATION CLUB
Also a BadAss Internet Forum Moderator 4 Hire!! Come at me brah!
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Scooter
Zone Head
Posts: 899
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posted August 21, 2002 03:31 AM
There are 3 12's in town. Mine, Dad's and Jim's. So far none of us have had any problems and Jim's holds a Bonneville record with a 202.146 avg pass(MPS/F1350 class). Dad and I mainly go touring. Currently with about 7K on both. We're leaving in a week on an 8 day ride, expecting 4-5K miles. It's not a good feeling to know of all the failures at this point. Maybe there's a ZZR in my future. I've abused the hell outta the ZRX with zero problems and that's basically the same engine as the ZZR. I bought the 3 yr warranty on the 12 so if you get something going, I'm in.
quote:
There is a BIG difference in presentation of the problem.
Exactly,I've said before, your warranty is only as good as your relationship with your dealer. I just don't wanna be left on the side of the road in Bumfuck Nebraska.
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"Growing old is inevitable, growing up is optional."
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Otis
Needs a job
Captain Kickstand
Posts: 3028
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posted August 21, 2002 03:56 AM
I'd do what I can to help you fish but I can't say I've hgad any trouble with my clutch. I've only made 8 passes at the dragstrip but I ride hard and have 18,000 miles on my 12 now with no problems. I thought I did when I was trying to learn 2nd gear wheelies, but it just turns out I sucked at em' and it had nothing to do with my clutch. My clutch is still strong.
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It's a free country brother
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fish_antlers
Administrator
The Truth is Out There
Posts: 21896
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posted August 25, 2002 05:20 AM
We need to keep this going... Im in mid house moving fer a few weeks so one of you guys please help out, take over and keep this thread up at the top til we can egt enough info fer us to actually open a dialogue with Kawasaki.
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OutsiderZX12R
Zone Head
Street Racer
Posts: 841
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posted August 25, 2002 09:43 AM
I'm it for the petition. I am on my second clutch. Yes I drag race, but it should last longer than it did. Also, when I pulled out the clutch plates, the whole assembly was DRY. I have never pulled a clutch apart and not gotten oil on my hands from the plates and hub. Mine is a 2000. I think if Kawasaki gave a fuck about their customers, esspecially for the ZX12R, they wouldn't have detuned them in the first place and released the Busa killer it would have been. Just my $.02
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OutsiderZX12R
2000 ZX12R-A1
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lou_zx12r
Expert Class
One Day at a Time
Posts: 196
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posted August 26, 2002 08:54 AM
clutch
I have a 2000 zx12r and after breakin the clutch started making more noise. I stopped putting miles on it and took it to the dealer. After several days they said Kawasaki refused to do anything. I picked up my bike and asked them to continue to try if they wanted more of my business. Several weeks later the service manager called and said that Kawasaki would warrantee the clutch plates and the drilling of the hub. Since the work I haven't had any problems. It still noisier than I would like but it has been problem free since. I think if it's caught early enough when the hub gets drilled it could help. I've got 11,000+ miles and it's going strong still. I don't drag race but I do abuse it everywhere else. I don't know how long before I have problems or even if my signature means anything but I'm in if it will help.
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2000 ZX12R 40shot
2012 ZX14R
2009 Concours 14
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brickman
Expert Class
Posts: 294
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posted August 26, 2002 01:02 PM
i'm in mine burn's more clutch's than it do's gas.
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EastBayDave
Needs a job
Posts: 2245
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posted August 26, 2002 02:00 PM
I'd sure like to see a show of hands (& dealers locations/names) where you got it covered. With this proof in your hand, I think it would be hard for them to decline it....
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Enjoy the ride!
02' ZRX1200
00' ZX12R sold
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sagot
Zone Head
Posts: 779
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posted August 26, 2002 02:38 PM
top two
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Blank
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ZXtra
Expert Class
Posts: 490
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posted August 26, 2002 03:00 PM
Kawasaki Canada and Kawasaki USA are 2 different entities. I wonder if they're just saying "Fuck the little Canadian market. They are too small to bother with." -ZXtra
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The sixth sick sheik's sixth sheep's sick!
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